Alexandrina (Alex) Bradford
Dorchester,ON
Summary
Highly organized and adaptable administrative professional with 10+ years of experience supporting senior executives and managing complex administrative functions. Recognized for exceptional problem-solving skills, providing high-quality customer service, and maintaining confidentiality. Proficient in scheduling, records management, and detailed reporting. Continuing knowledge in health, safety, and fire protection for a well-rounded approach to organizational needs. Strong expertise in advanced office technology and a proven track record of fostering positive team collaboration.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
London Public Library
01.2012 - Current
- Provide comprehensive administrative support to the Library's CEO/Chief Librarian, Directors, Managers, Administrators, and Library Board Trustees.
- Handle confidential material with discretion, including preparation and distribution to staff, Board, and legal counsel.
- Assist in scheduling in-person and virtual meetings for senior staff, as well as external travel and training.
- Collaborated with the Information Technology department on the design and implementation of the incident report database.
- Manages Incident Report Database and banned patron listings internally. Provides training to supervisors on the database.
- Collaborate with Director and Managers, Customer Services, and Branch Operations, and Administrator of Security on incident report management, including writing banning letters and coordinating with law enforcement when needed, following MFIPPA protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinates and conducts regular fire drills, ensuring all personnel are informed and prepared, and compiles post-drill reports to assess response times and identify areas for improvement.
- Actively participates in the Emergency Operations Team, collaborating with departments to enhance preparedness, provide logistical support, and implement best practices for emergency response.
- Maintain first-point-of-contact role for both public and staff questions
- Assist with statistical gathering and inputting.
- Organize records management system for administrative files, and maintain accurate time and attendance records.
- Provides office support to the Volunteer Services Administrator - inputting into Volunteer database and scheduling of prospective volunteers.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Directed customer inquiries to appropriate department personnel.
- Provided administrative support to Security Supervisor and other security personnel.
- Attended regular meetings with other departments to discuss security issues.
- Assisted in the development of new policies and procedures related to security operations.
- Coordinated catering services for various functions, including trainings and department meetings.
- Coordinated activities, ensuring seamless execution, during staff development day.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Supports staff with office technology needs
Administrative Page and Children's Library Page
London Public Library
01.2006 - 01.2012
- Executed filing, copying, and collating tasks.
- Managed diverse administrative tasks seamlessly.
- Coordinated preparation of materials for board meetings.
- Delivered friendly, professional assistance to staff through phone, email, and in person.
- Organized library shelving.
- Contributed to the smooth execution of branch launches and events.
Education
Crisis Prevention (CPI) Training -
Completed At London Public Library
01.2024
Professional Minute Taking Certificate -
Canadian Training Resources
01.2018
Mental Health First Aid -
Canada01.2016
Bachelor of Arts in Human Ecology - Family Studies
Brescia University College, University of Western Ontario
01.2011
Secondary School Diploma -
South Secondary School
London, Ontario01.2008
Some College (No Degree) - Occupational Health And Safety
Lambton College
Sarnia, ONSkills
- Proactive Problem Solver
- Comprehensive Documentation Skills
- Office Administration
- Database Administration
- Collaborative Teamwork
- Workflow Optimization
- Expense Documentation
- Detail-Oriented Data Input
- Calendar Coordination
Timeline
Administrative Assistant
London Public Library
01.2012 - Current
Administrative Page and Children's Library Page
London Public Library
01.2006 - 01.2012
Crisis Prevention (CPI) Training -
Completed At London Public Library
Professional Minute Taking Certificate -
Canadian Training Resources
Mental Health First Aid -
Bachelor of Arts in Human Ecology - Family Studies
Brescia University College, University of Western Ontario
Secondary School Diploma -
South Secondary School
Some College (No Degree) - Occupational Health And Safety
Lambton College
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