Alexandria Stiles
Los Angeles
Summary
Motivated and empathetic professional with hands-on experience in client support and case documentation. Strong organizational skills and a deep commitment to serving vulnerable populations. Eager to grow within a case management role and contribute to client success through compassionate, individualized care.
Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Case Manager
Managed Career Solutions
11.2022 - Current
- Monitored client progress through regular follow-ups, adjusting plans as necessary to improve outcomes.
- Collaborated with multidisciplinary teams, community resources, and service providers to ensure seamless care.
- Maintained detailed case documentation in compliance with organizational and legal standards.
- Participated in case review meetings and contributed to program development and policy improvements.
Administrative Assistant
Canyon Verde
09.2013 - 11.2022
- Answered and directed incoming calls in a professional and efficient manner, ensuring prompt communication flow.
- Scheduled and coordinated meetings, appointments, and conference calls for staff and management.
- Maintained up-to-date and organized contact lists and office directories.
- Assisted with the preparation of regular reports, ensuring accuracy and timely delivery.
- Developed and maintained both digital and physical filing systems, improving document retrieval and office organization.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CASkills
- Case management
- Organization and multitasking
- Relationship building
- Client advocacy
- Documentation proficiency
- Case management tracking
- Community resources
- Data entry and analysis
- Resource management
- Goal setting
Timeline
Case Manager
Managed Career Solutions
11.2022 - Current
Administrative Assistant
Canyon Verde
09.2013 - 11.2022
High School Diploma -
Quartz Hill High School