Summary
Overview
Work History
Education
Skills
Applicant
Timeline
Generic

Alexandria Smith

Ventura

Summary

Dynamic receptionist with proven expertise at Buena Vet in enhancing office organization through effective filing and database management. Skilled in appointment scheduling and delivering exceptional customer service, ensuring a welcoming environment. Recognized for maintaining a hazard-free reception area while managing communication and office supplies efficiently.

Overview

4
4
years of professional experience

Work History

Receptionist

Buena Vet
Ventura
11.2020 - 02.2021
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Managed company database and ensured the accuracy of contact information.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Receptionist

Bristol Animal Hospital
Ventura
08.2018 - 09.2020
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Managed company database and ensured the accuracy of contact information.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Monitored office supplies inventory and placed orders when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Cashier

Target
Camarillo
06.2018 - 08.2018
  • Processed sales transactions to prevent long customer wait times.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Collected payments and provided accurate change.

Receptionist

Horizon Veterinary Services
Ventura
01.2018 - 05.2018
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Managed company database and ensured the accuracy of contact information.
  • Scheduled appointments for clients, customers, and other visitors.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Customer Service Cashier

Pet Barn
Ventura
10.2016 - 11.2017
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped with purchases and signed customers up for rewards program.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Scanned items and checked pricing on cash register for accuracy.

Education

High School Diploma -

Rio Mesa High School
Oxnard, CA

Some College (No Degree) -

Ventura College
Ventura, CA

Skills

  • Customer service
  • Appointment scheduling
  • Filing system management
  • Database management
  • Telephone management
  • Office organization

Applicant

Alexandria Smith, 10/09/24, Ventura County, 10/09/24, Ventura County, I declare under penalty of perjury under the laws of the United States of America and the State of California that the information contained on this statement is true and correct., 09, 2024, Yes I participated in this month's education and everything is to be true and correct., 12, 2023, Do you attest the hours on your attendance calendar to be true and correct?

Timeline

Receptionist

Buena Vet
11.2020 - 02.2021

Receptionist

Bristol Animal Hospital
08.2018 - 09.2020

Cashier

Target
06.2018 - 08.2018

Receptionist

Horizon Veterinary Services
01.2018 - 05.2018

Customer Service Cashier

Pet Barn
10.2016 - 11.2017

High School Diploma -

Rio Mesa High School

Some College (No Degree) -

Ventura College
Alexandria Smith