Alexandria Mir
San Diego
Summary
Compassionate and dependable professional with experience in special needs caregiving and customer service roles. Skilled in providing hands-on support, communicating effectively with families and team members, and maintaining safe, structured, and positive environments. Known for patience, reliability, and strong skills in both caregiving and customer service settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Hope Haven
Jacksonville
05.2025 - 04.2026
- Provided daily care and supervision for children with special needs, primarily ages 3–7, and occasionally supported teens and young adults up to age 21.
- Assisted with activities of daily living, including feeding, toileting, diaper changes, and personal hygiene.
- Supported clients in following directions, completing tasks, and participating in structured educational and recreational activities.
- Encouraged engagement and independence through patient, individualized support, fostering positive behavior.
- Communicated with parents during daily drop-off and pick-up regarding progress, needs, and behavior.
- Collaborated with DSP staff, teachers, and Registered Behavior Technicians (RBTs) to provide consistent, tailored care for each client.
- Completed Florida Department of Children and Families (DCF) required training for childcare and safety compliance.
- Documented and shared observations with care team, enhancing strategies for client development and well-being.
Skate Counter Attendant
Skate City
Jacksonville
04.2024 - 11.2024
- Facilitated skate rentals while delivering friendly, efficient customer service to enhance customer experience.
- Coordinated setup for party events and group bookings, contributing to successful and enjoyable experiences for guests.
- Ensured cleanliness and organization of facility, including skates, tables, restrooms, and common areas, to promote a welcoming environment.
- Performed routine cleaning tasks including sweeping, trash removal, and sanitation duties.
- Supported smooth daily operations in a fast-paced entertainment environment.
Restaurant Hostess
Sabor Mix Ceviche & Grill
Jacksonville
07.2023 - 08.2023
- Greeted and seated customers in a fast-paced restaurant environment.
- Coordinated phone reservations and facilitated booking processes for efficient guest seating.
- Delivered organized and friendly front-of-house support to enhance overall guest satisfaction.
- Set up tables for reservations, arranging menus and silverware for an inviting dining experience.
- Maintained cleanliness of dining area including wiping tables, sweeping, and dish assistance.
Education
High School Diploma -
Global Leadership Academy High School
Jacksonville, FL05-2025
Skills
- Childcare support
- Activities of Daily Living
- Cleaning & Sanitation
- Food Service Experience
- Customer Service
- Time Management
- Organization
- Problem Solving
- Team Collaboration
- Reliability
- Communication
- Patience & Compassion
Certification
- CPR & First Aid Training
- Florida Department of Children and Families (DCF) Child Care Training (Completed)
Timeline
Direct Support Professional
Hope Haven
05.2025 - 04.2026
Skate Counter Attendant
Skate City
04.2024 - 11.2024
Restaurant Hostess
Sabor Mix Ceviche & Grill
07.2023 - 08.2023
High School Diploma -
Global Leadership Academy High School