Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexandria Kantymir

Powell River,BC

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to take on new challenges and integrate into a new team.

Overview

8
8
years of professional experience

Work History

Housewares Supervisor/Customer Service Associate

Canadian Tire
07.2014 - 05.2022
  • Delivered excellent customer service to every customer by putting to use extensive knowledge of products and services.
  • Worked with other employees to ensure a streamlined and pleasant experience for customers.
  • Responded to customer requests quickly and efficiently, both via a multi-line phone system and in person.
  • Offered support and tailored recommendations to meet customer needs.
  • Ensured my work area remained clean and free of clutter.
  • Trained new employees on store systems, company policies, and customer relationships.
  • Implemented and created training processes to simplify the training process.

Education

High School Diploma -

Brooks Secondary
Powell River, BC
06-2008

Skills

  • Task delegation
  • Customer service
  • Verbal and written communication
  • Relationship building
  • Complaint resolution
  • Inbound and outbound calling
  • Multi-line telephone operations
  • Proofreading
  • Product knowledge
  • Multitasking and organization

References

References upon request


Timeline

Housewares Supervisor/Customer Service Associate

Canadian Tire
07.2014 - 05.2022

High School Diploma -

Brooks Secondary

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Alexandria Kantymir