Alexandria Coyle
St. Thomas,ON
Summary
Experienced Supervisor at leading team members on-time job completion. Excellent communication and listening skills. Recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
9
9
years of professional experience
Work History
General Merchandising Associate
Real Canadian Superstore
08.2023 - 03.2024
- Created visually appealing merchandise displays and managed online product listings
- Efficiently stocked and organized merchandise, leveraging digital inventory systems
- Designed engaging displays and online promotions to attract customer interest and drive sales
- Assisted customers with inquiries about merchandise, departments, and pricing via digital communication channels.
PC Express Supervisor
Real Canadian Superstore
02.2020 - 04.2024
- Oversaw daily operations, including filing reports and handling paperwork remotely when needed
- Resolved customer complaints effectively via phone and email to encourage repeat business
- Conducted inventory checks and managed stock levels using digital tracking systems
- Processed various forms of payment, including online transactions
- Trained, supervised, and scheduled staff, utilizing remote communication tools
- Managed high volumes of customer calls, providing prompt assistance and support
- Reconciled daily transactions for cash and inventory management.
Cashier
Real Canadian Superstore
10.2019 - 08.2021
- Processed cash, card, coupon, check, and voucher transactions efficiently
- Maintained a positive demeanor while managing a high volume of customers
- Addressed price discrepancies and coordinated with management for resolutions
- Balanced tills at the end of each day and prepared floats for the morning
- Ensured cleanliness and sanitation of the work area throughout the day
- Restocked shelves during downtime to ensure product availability.
Keyholder
Suzy Shier
03.2017 - 07.2019
- Conducted daily inventory checks and ensured proper stock placement
- Handled opening and closing paperwork, ensuring accurate sales records
- Processed transactions, returns, and refunds efficiently
- Managed staff schedules and reported to the store manager
- Assisted customers with purchases and provided product recommendations
- Organized displays according to the sales plan to maximize sales.
Supervisor-Intern
Muskoka Bible Center
01.2015 - 01.2017
- Supervised food preparation, ensuring adherence to dietary restrictions
- Accurately documented stock levels and processed inventory orders
- Conducted workstation inspections to ensure compliance with food safety standards
- Trained and mentored new staff members
- Balanced tills at the end of each day and ensured accurate totals
- Coordinated with multiple departments to ensure a seamless customer experience, including dining room, kitchen, and reception.
Education
High School Diploma -
Fanshawe College
St. Thomas, ON06.2015
Skills
- Proficient in cash register operation and POS systems
- Strong communication and interpersonal skills
- Friendly, approachable, and customer-focused attitude
- Effective leadership and team management abilities
- Strong critical thinking and problem-solving skills
- High level of accountability and reliability
- Results-oriented with a focus on achieving targets
- Ability to perform well under pressure
- Experienced in e-commerce operations
- Excellent time management and organizational skills
- Experienced with digital documentation and reporting
- Schedule development
- Complex Problem-Solving
- Goal-Oriented
- Inventory Control
Timeline
General Merchandising Associate
Real Canadian Superstore
08.2023 - 03.2024
PC Express Supervisor
Real Canadian Superstore
02.2020 - 04.2024
Cashier
Real Canadian Superstore
10.2019 - 08.2021
Keyholder
Suzy Shier
03.2017 - 07.2019
Supervisor-Intern
Muskoka Bible Center
01.2015 - 01.2017
High School Diploma -
Fanshawe College
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