Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandria Beckles

Ontario,Select...

Summary

Motivated Customer Service Representative with over 7 + years in the Food and Beverage industry. Experience in the fast - paced ,team based environments .Driven and proven successful at achieving established targets and team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time maement and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Packer

ACES Recruitment
10.2023 - 03.2024
  • Optimized space utilization within packages, minimizing waste and reducing shipping costs.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Re-packaged damaged or incorrectly packaged items.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Inspected items to identify discrepancies and damages and reported to supervisor.

Baker

Tim Hortons
04.2023 - 08.2023
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Complied with health and safety codes to protect staff and customers.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Created appealing displays to showcase products in bakery.
  • Determined baking times for various items.

Assistant Food and Beverage Manager

Baha Mar
01.2018 - 12.2021
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Driving sales to meeting quarterly targets .
  • Recruiting & training to meet Venue needs
  • Resolved customer complaints involving food or beverage quality and service.
  • Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.

Office Assistant

Road Traffic Department
01.2016 - 12.2017
  • Created and maintained detailed records of all office activities.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Maintained and updated office records, both digital and physical.
  • Assorting varies documents and directing to the appropriated department .
  • Increased customer satisfaction by providing professional and courteous front desk support.

Food and Beverage Server

Green Parrot
01.2014 - 11.2016
  • Assisted in menu planning and development, leading to increased sales and customer satisfaction.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected orders and relayed them to the bartender quickly and accurately .

Catering Server

Titan
01.2013 - 12.2014
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
  • Assessed meal preparation to check creation of special orders and cooking procedures.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Processed customer payments to accurately record transactions.

Education

BBA -

University of The Bahamas
The Bahamas
07.2017

High School Diploma -

R.M.Bailey
The Bahamas
06.2013

Skills

  • Quality Inspection
  • Packing boxes
  • Product Packaging
  • Efficient Packing

Languages

English
Elementary

Timeline

Packer

ACES Recruitment
10.2023 - 03.2024

Baker

Tim Hortons
04.2023 - 08.2023

Assistant Food and Beverage Manager

Baha Mar
01.2018 - 12.2021

Office Assistant

Road Traffic Department
01.2016 - 12.2017

Food and Beverage Server

Green Parrot
01.2014 - 11.2016

Catering Server

Titan
01.2013 - 12.2014

BBA -

University of The Bahamas

High School Diploma -

R.M.Bailey

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Alexandria Beckles