Alexandrea Mcfarlane
Brandon,MB
Summary
Proven leader with a track record of enhancing operational efficiency at La Vie En Rose Outlet & Aqua through expert coordination and loss prevention strategies. Skilled in employee training and customer service, achieving significant reductions in workplace accidents and shrinkage rates. Excels in cash handling accuracy and fostering workplace safety, driving positive outcomes and customer satisfaction. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
La Vie En Rose Outlet & Aqua
2023.02 - Current
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Coordinated employee schedules efficiently, balancing individual availability with store staffing needs during peak hours or special events.
- Maintained confidentiality and security of sales records and operational reports.
- Rearranged racks and shelving based on seasonal planograms.
- Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
Health and Safety Manager
La Vie En Rose Outlet & Aqua
2023.02 - Current
- Improved workplace safety by conducting thorough risk assessments and implementing targeted action plans.
- Implemented proactive measures to prevent work-related injuries, contributing to a significant reduction in workers'' compensation claims.
- Managed safety equipment inventory, ensuring that all staff had access to necessary protective gear and tools for performing their duties safely.
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards.
- Reduced the number of workplace accidents by proactively identifying potential hazards and addressing them promptly.
Presentation Team Member
Canadian Tire
2022.09 - 2023.02
- Demonstrated adaptability by seamlessly adjusting presentation content and design to accommodate last-minute changes or unforeseen circumstances.
- Contributed to company growth by regularly updating presentations with current industry trends, market research, and competitive analysis findings.
- Supported company branding initiatives through the consistent use of approved design templates and style guidelines in all presentations.
- Reduced meeting preparation time by developing a library of reusable slide templates and graphics for team members to access as needed.
- Optimized presentation flow by strategically organizing slides and incorporating meaningful transitions.
Cashier
Canadian Tire
2020.04 - 2023.02
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Crocus Plains Regional Secondary
Brandon, MB06.2024
Skills
- Store operations
- Cash Handling Accuracy
- Employee Training
- Social Media Marketing
- Sales proficiency
- Merchandise Display
- Loss prevention strategies
- Promotional planning
- Customer Service
- Training and mentoring
- Workplace Safety
Languages
English
Timeline
Retail Keyholder
La Vie En Rose Outlet & Aqua
2023.02 - Current
Health and Safety Manager
La Vie En Rose Outlet & Aqua
2023.02 - Current
Presentation Team Member
Canadian Tire
2022.09 - 2023.02
Cashier
Canadian Tire
2020.04 - 2023.02
High School Diploma -
Crocus Plains Regional Secondary
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