Alexandre Truax (She/Her)
Calgary,Alberta
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong communication, conflict resolution and communication skills. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Brings a track record of innovative problem-solving and relationship building, ensuring over 90% participant satisfaction.
Proven to enhance engagement and learning outcomes at Peer Mediation and Skills Training (PMAST) through adept program content and exceptional interpersonal communication.
Motivated individual offers a strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
12
12
years of professional experience
Work History
Learner Success Services (Practicum Student)
Bow Valley College
01.2020 - 04.2020
- Brought new perspectives to Learner Success Services discussions with materials found during independent research.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Supported staff with research analysis and project assistance.
- Administrative support and assistance.
Practicum Student Addictions Worker
Calgary Dream Centre
09.2019 - 12.2019
- Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
- Collaborated with multidisciplinary teams in order to address complex client needs holistically.
- Empowered clients through education about their rights and responsibilities as members of the broader society.
- Collaborated closely with supervisors to discuss case progressions, receive guidance on best practices, and ensure ethical decision-making.
- Kept case files updated, accurate and aligned with requirements.
- Gained proficiency in various therapeutic modalities through hands-on application during practicum placement.
Mediator/Communication/Certified Wellness Coach
Your Life Solutions
01.2013 - 01.2017
- Worked with clients to identify and overcome barriers to their success.
- Worked with clients to strengthen communication and conflict resolution skills.
- Assisted clients in drafting agreements that accurately reflected goals and outcomes
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently to complete all tasks within deadlines.
- Various other owner-related business duties (taxes, payroll, accounts payable/receivable, advertising, promotions, etc.)
Program Facilitator
Peer Mediation and Skills Training (PMAST)
01.2008 - 03.2016
- Keynote speaker for events such as Blue Friday as well as teacher conferences and anti-bullying events.
- Main program facilitator for No More Drama (in-class program designed to teach female students to reduce incidents of bullying and violence)
- Conflict Resolution and Communication facilitator for CALM classes.
- Basic Conflict Management Training facilitator
- Researched, developed and implemented materials for classes.
- Implemented Wellness Centre model at several Calgary high schools.
- Conducted mediations between staff, students, parents, and siblings.
Education
Bachelor of Arts - Sociology
University of Calgary
Calgary, AB04.2025
Diploma - Addiction Studies (Indigenous Focus)
Bow Valley College
Calgary, AB04.2020
Certificate - Life Coach
Rhema International University
Vancouver, BC04.2013
Ext. Certificate - Mediation, Negotiation, Conflict Resolution
Mount Royal University
Calgary, AB05.2008
Skills
- Conflict Resolution and Communication
- Fast Learner
- Positive Attitude
- Attention to Detail
- Punctual and Reliable
- Flexible Schedule
- Ethical Awareness
- Research and Analysis
- MS Office
Timeline
Learner Success Services (Practicum Student)
Bow Valley College
01.2020 - 04.2020
Practicum Student Addictions Worker
Calgary Dream Centre
09.2019 - 12.2019
Mediator/Communication/Certified Wellness Coach
Your Life Solutions
01.2013 - 01.2017
Program Facilitator
Peer Mediation and Skills Training (PMAST)
01.2008 - 03.2016
Bachelor of Arts - Sociology
University of Calgary
Diploma - Addiction Studies (Indigenous Focus)
Bow Valley College
Certificate - Life Coach
Rhema International University
Ext. Certificate - Mediation, Negotiation, Conflict Resolution
Mount Royal University
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