Paula Schonherr
Toronto,ON
Summary
Experienced and dedicated PSW and Housekeeping professional with proven track record of providing excellent service. Skilled in effective communication, meticulous cleaning, and adapt to various environments. posses a strong ability to work under pressure and thrive in team settings. My background includes a solid education in Health care and Housekeeping, complimented by a strong work history in the field. I am eager to bring my expertise in customer service, problem-solving, and attention to details to a new opportunity in the Housekeeping field
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Care Aide
Belmont House
11.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Housekeeping Cleaner
Belmont House
05.2018 - 11.2020
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
Health Care Aide
Belmont House
11.2009 - 05.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Kept accurate records of patients' care, condition, and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Personal Support Worker
North York General Hospital
03.2009 - 11.2009
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Kept accurate records of patients' care, condition, and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
PSW Diploma - Health Care
Medix College
Toronto, ON03-2009
High School Diploma -
Loretto College
Toronto, ON06-1992
Skills
- Patient Care
- Supporting personal needs
- Feeding Assistance
- Documenting behaviors
- Dressing assistance
- Complex Problem-Solving
Languages
Portuguese
Native or Bilingual
Certification
- First Aid Certification – American Red Cross or American Heart Association.
- Home Health Aide Certification – Ontario Department of Health.
- Physical Therapy Aide Certificate Program
Timeline
Health Care Aide
Belmont House
11.2020 - Current
Housekeeping Cleaner
Belmont House
05.2018 - 11.2020
Health Care Aide
Belmont House
11.2009 - 05.2018
Personal Support Worker
North York General Hospital
03.2009 - 11.2009
PSW Diploma - Health Care
Medix College
High School Diploma -
Loretto College
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