Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
9
9
years of professional experience
Work History
Ramp Agent Supervisor
Transsol aviation
Dorval, Quebec
11.2015 - 12.2024
Monitored daily operations to ensure efficient loading and unloading of aircrafts.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
Complied with airport and airline policies and baggage weight restrictions to protect aircraft.
Identified opportunities for process improvements within the department.
Provided feedback on employee progress throughout the year during annual reviews.
Maintained on-time connections by guiding aircraft to and from gate positions.
Participated in team meetings to discuss performance, safety, and operational improvements.
Staged aircraft cargo to direct ground crew to unload and load baggage.
Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
Developed training programs for new employees on proper procedures for handling cargo, baggage, and mail.
Trained new team members to apply industry best practices and airfield safety protocols.
Operated ground support equipment, such as tugs, conveyor belts, and forklifts.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Connected electrical power units and service hoses to aircraft.
Managed baggage sorting and routing to correct flights and baggage claim areas.
Participated in regular safety drills and training sessions.
Used scanners to track parcel information, condition or receipt.
Inspected cargo for accuracy of documentation and weight requirements.
Coordinated day-to-day schedules, tasks and positions for ground crew.