Summary
Overview
Work History
Education
Timeline
Alexandre Berthiaume

Alexandre Berthiaume

Toronto,ON

Summary

A creative and solution oriented approach to complex obstacles. Extensive experience as e-commerce manager and as catalogue product coordinator. A passion for innovative ideas and the exploration of new and better approaches to achieving goals. Active listener with great empathy capabilities and an openness to feedback. Creative Marketing Design Fundamentals Photo Editing Digital Art Public Relations Attention to Detail Project Management merchandising Bilingual Communication Creative Solution Oriented E-Commerce Management Advance Excel

Overview

14
14
years of professional experience

Work History

Web Developper UI UX Specialist

Jovan Security Distributors
Toronto, Ontario)…………………………………………………………………………………………………………………….………….……………
01.2019 - 01.2020
  • Redesigned & Developed their web applications for auto-remote line of products Delivered excellence in Customer experience raising online sales reducing orders over the phone and emails.
  • Proposed a new innovative approach that helped enhance the user experience overall flow and design.
  • Redesign and Migration of the database toward a new platform.

Application Developper (Intern)

Brandmedia
Toronto, Ontario)……………………………………..………………………………………………………………………………………………………………………….……………..…….
01.2018 - 01.2019
  • Redesigned & Developed applications for the smart kiosk technology Product photography, design and production of ad campaigns for print and web media.
  • Proposed a new innovative approach that helped enhance the user experience overall flow and design.
  • Responsable for the designs and development of EGLX, Home Fest, Cannabis Living Expo, Silver Ball.

Public Relations Officer(Front Desk)

Ministry of Children & Youth Services
Toronto, Ontario)……………………………………..…………………………………………..…………….……………………
01.2016 - 01.2017
  • First point of contact on public inquiries to the MCYS by email, phone and in person Assessed urgency, and referred high priority requests to the appropriate ministry personnel Prepared forward planning binders for the minister’s office, correspondence, presentations and memo Maintained client contacts lists, and ensured the accuracy of all information Greeted and received meeting attendees, providing executive-level reception services for the minister offices Managed several Microsoft Outlook calendars Coordination of meeting schedules.

Creative

MarketingManager, Seedbox Technologies
Montreal, Quebec)………………………………………………………………………………..…………………………..…….…..…………….…
01.2013 - 01.2015
  • Created and developed brand guides and production guideline Managed the creation, implementation and evaluation of content screening strategies Communicated newly developed brand and production documents to team members through detailed Developed new content strategies based upon customer feedback and data analysis Collaborated with production coordinators to assess newly created content Performed content rating and brand positioning for targeted product ranges Offered recommendations for future market optimization.

Project Coordinator

Seedbox Technologies
Montreal, Quebec)………………………………………….…………….……………………………………………..……….…………….…….…
01.2013 - 01.2015
  • Responsible for building, delivering, and overseeing developments on numerous digital product Deliverables that varied in both size and complexity Responsible for directing, organizing and controlling digital project activities under the direction of a project.

Manager(PM), E-Commerce Manager & Lead Photographer

Priape
Montreal, Quebec) …………………..…………………………………………………………………………………………………………………….………………….……
01.2006 - 01.2013

Information Officer

Toronto, Ontario)………………………………………….……………………………………………………………………………………………………….………….………………………………
  • 2021 Managed, stored and distributed effectively information on government programs Handle difficult and sensitive situations with discretion and grace Communicate critical information effectively to the public Help maintain and upload a certain image and identity for government officials and organizations.

Customer service representative

  • Subsequently promoted to manager within the first year Increased web store traffic and raised the overall conversion rate by 28% in the first18 months Created and implemented a new, real-time inventory while increasing its productivity.
  • Oversaw the Redesign and optimization of the previous outdated website Managed the online store migration to a completely new e-commerce platform (Magento) Raised the overall user experience by increasing productivity subsequently boosting customers satisfaction Work history.

Education

Diploma - Applications Developer ( Mobile & Web Specialist)………………………………………………………………………………………………..…………………………………………………………

TRIOS COLLEGE
01.2019

Diploma - Sound , Music & Applied Digital Techniques………………………………………………………………………………………………………………………………………………………………………………

MUSITECHNIC COLLEGE
01.2004

Bachelor of Fine Arts - Visual Arts….……………………………………………………………………………………………………………………..……………………………………………………………………….………………………..

U.Q.A.M
01.2001

Associates Degree - Human and Behavioural Sciences ……………………………………………………………………………………………………………………………………………………………………

MONTMORENCY COLLEGE
01.1998
A creative and innovative mind with a life long passion for design and technology. My enthusiastic curiosity has brought me across many challenging opportunities in areas like, customer service, E-commerce management, photography, artistic direction, merchandising, creative marketing. Presenting me with precious teachings, each one has helped to build my expertise and become the professional I am today. Offering over 10 years experience in customer service and e-commerce management, delivered through bilingual communications skills. I strive to optimize and transform the way technology interacts with audiences, changing the world we live in. Entrepreneurial at heart and a team player recognized for his impassioned approach and creative ideas.

Timeline

Web Developper UI UX Specialist - Jovan Security Distributors
01.2019 - 01.2020
Application Developper (Intern) - Brandmedia
01.2018 - 01.2019
Public Relations Officer(Front Desk) - Ministry of Children & Youth Services
01.2016 - 01.2017
Creative - MarketingManager, Seedbox Technologies
01.2013 - 01.2015
Project Coordinator - Seedbox Technologies
01.2013 - 01.2015
Manager(PM), E-Commerce Manager & Lead Photographer - Priape
01.2006 - 01.2013
Information Officer -
Customer service representative -
TRIOS COLLEGE - Diploma, Applications Developer ( Mobile & Web Specialist)………………………………………………………………………………………………..…………………………………………………………
MUSITECHNIC COLLEGE - Diploma, Sound , Music & Applied Digital Techniques………………………………………………………………………………………………………………………………………………………………………………
U.Q.A.M - Bachelor of Fine Arts, Visual Arts….……………………………………………………………………………………………………………………..……………………………………………………………………….………………………..
MONTMORENCY COLLEGE - Associates Degree, Human and Behavioural Sciences ……………………………………………………………………………………………………………………………………………………………………

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Alexandre Berthiaume