Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandre Akouete

Montréal,Quebec

Summary

Dynamic personality with a strong sense on team work , enhancing customer satisfaction and employee productivity. Skilled in business administration and team leadership, adept at negotiation and leveraging sales techniques for growth. Excelled in fast-paced environments, consistently achieving key performance indicators without compromising service quality. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

Overview

10
10
years of professional experience

Work History

Financial Analyst

Lowe'S
09.2023 - Current
  • Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
  • Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.

Manager

GNC
06.2019 - 10.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Busser

Restaurant Leparisien
04.2017 - 05.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Trained new staff in bussing and cleaning procedures.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Bar Waiter

BAR LANJEU
03.2016 - 05.2018
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.

Cashier Manager

IGA Supermarket
07.2014 - 04.2015
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

Education

BBA - Finance

Université Du Québec À Montréal (UQAM)
Montreal, QC
05.2022

Certificate - Administration Studies

Université Du Québec À Montréal (UQAM)
Montreal, QC
06.2019

Associate of Science - Accounting And Finance

Collège De Maisonneuve
Montreal, QC
04.2018

Skills

  • Team Leadership
  • Verbal and written communication
  • Sales Techniques
  • Time Management
  • Business Administration
  • Negotiation
  • Key Performance Indicators

Languages

English
Full Professional
French
Native or Bilingual
Spanish
Professional Working

Timeline

Financial Analyst

Lowe'S
09.2023 - Current

Manager

GNC
06.2019 - 10.2022

Busser

Restaurant Leparisien
04.2017 - 05.2021

Bar Waiter

BAR LANJEU
03.2016 - 05.2018

Cashier Manager

IGA Supermarket
07.2014 - 04.2015

BBA - Finance

Université Du Québec À Montréal (UQAM)

Certificate - Administration Studies

Université Du Québec À Montréal (UQAM)

Associate of Science - Accounting And Finance

Collège De Maisonneuve

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Alexandre Akouete