Summary
Overview
Work History
Education
Skills
Professional Development
Awards Activities Community Involvement
Timeline
Generic

ALEXANDRA (Sandy) MURDOCK

Stillwater Lake,NS

Summary

Capable Contract Manager with extensive background overseeing contracts and procurement processes for Goods, Services, and Construction. Provides dedicated and timely services to clients and stakeholders. Recognized for being cooperative and working as part of a team while ensuring the successful administration and promotion of the procurement processes. Extensive experience with several procurement modules including SAP, Service Now, and E-bidding platforms

Overview

22
22
years of professional experience

Work History

Contract Manager, IT

Halifax Regional Municipality
10.2018 - Current
  • Establish contract management objectives, procedures, templates and workflow processes for vendor contracts
  • Maintain a contract management database that contains all executed contracts within Service Now
  • Track operational obligations, deliverables, Budgets and contract changes
  • Work with legal representatives to develop and insert appropriate legal protections in contracts, as warranted to ensure HRM is risk adverse
  • Ensure that vendors are performing in accordance with existing Service Level Agreements
  • Establish negotiating strategies
  • Recommend and implement improvements to processes, procedures, workflow and organizational structures for contract management
  • Manage contract review meetings to ensure delivery against objectives and contract budgets
  • Develop regular reports on contract milestones, execution and risk, and inform internal customers, vendors and management of activities and progress through regular written and verbal communication
  • Participate in the negotiation of all contracts and agreements for the provision of digital services
  • Manage vendor service contracts, including monitoring the performance of external services; ensuring performance received is following the terms of executed contracts and agreements
  • Maintain excellent vendor working relationship through the facilitation, and participation, of a monthly Service Review meeting
  • Possess comprehensive understanding of IT SLA's, procedures, standards, and methodologies
  • Develop strong relationships with IT managers, Business Unit owners, Managers, and procurement
  • Support enterprise objectives, influence key stakeholders and jointly develop strategic sourcing strategies
  • Establish governance to be applied, particularly during the contracting process
  • This will identify and limit points of contact for vendors and clarify rights of authority for decision making
  • Handle internal contract-related complaints or disagreements from the business or other internal stakeholders
  • Participate in the procurement of technology services and equipment to align with current and future service requirements
  • Participate in the selection & recruitment process, training and skills development, performance assessment, and recommended discipline of employees for staff based on Human Resource Policies and collective agreements.

Strategic Sourcing Coordinator

IWK Health Centre
08.2018 - 10.2018
  • Preparing and executing complex types of bid documents, including Supply Arrangements (SAs), Requests for Standing Offers (RFSOs) and Requests for Proposals (RFPs)
  • Coordinating all Capital Equipment purchases for the Health Centre
  • Lead multiple strategic sourcing initiatives throughout the IWK, driving cost savings and process efficiencies
  • Negotiating contracts in conjunction with internal and external clients and vendors
  • Create Request for Proposal documents
  • Conduct successful negotiations for day to day activities for the procurement of goods and services and construction
  • Prepare and negotiate all contracts (reviewed by legal) and contract renewals.

Procurement Specialist (Contract)

Saint Mary’s University
07.2017 - 08.2018
  • Create Request for Proposal documents for University staff and faculty members
  • Conduct successful negotiations for day to day activities for the procurement of goods and services
  • Conduct successful negotiations for complex RFP with acquire successful contract awards
  • Prepare, negotiate and administer detailed contracts
  • Negotiate Terms and Conditions for each contract award put in place
  • Identify, scope and requirements
  • Work with the all departments and faculty to ensure the contract meets the requirements while achieving best value for the University
  • Assist the Procurement Assistant Manger with new document templates and other requirements
  • Provide debriefings to successful and unsuccessful proponents
  • Meet with the vendor community to gain education and update current knowledge on offerings (goods, services).

Administrative Assistant (90 Day casual contract)

Canadian Coast Guard
03.2017 - 07.2017
  • Input data and maintains departmental systems for financial, asset management, human resources and administrative information
  • Liaise with Regional or HQ corporate service providers to clarify requirements and exchange information
  • Code, verify and adjust financial information; trace and correct errors; process and verify transactions, produce monthly expenditure reports
  • Make arrangements and follow-up for logistical services (travel, conferences, meetings, etc.)
  • Process transactions related to Human Resources, accommodations, procurement, materiel management, telecommunications, contracting and other service requirements
  • Provide information to management and employees on administrative, human resources and/or financial policies, procedures, guidelines, systems and practices
  • Provide general office support services such as word processing, maintaining the office and filing systems, mail and reception, processing claims and ATIP requests, and performing minor equipment maintenance.

Sourcing Specialist

BROOKFIELD GLOBAL INTERGRATED SOLUTIONS
02.2015 - 12.2016
  • Assessed procurement requests and provide guidance to the operations teams regarding procurement approaches and processes
  • Developed procurement documents such as RFPs, RFIs, RFQs, contracts and related amendments
  • Recommended sourcing strategies that maximize value, mitigates risks to the company and clients
  • Established supplier and proposal evaluation criteria, response templates and evaluation instructions
  • Participated in the evaluation of proposals, selection and award of contracts
  • Ensure supplier compliance with the terms and conditions of the agreement, including measurement of supplier performance against key performance indicators to identify opportunities for service improvement
  • Negotiated costs and contracts with suppliers
  • Developed and maintains ongoing effective relationships with suppliers
  • Provided support and guidance to other team members
  • Negoituated, developed, implemented, reviewed and amended supplier agreements to ensure best value, and policies and procedures are met
  • Ensured supplier compliance with the terms and conditions of agreements, including supplier proformance against key performance indicators (KPIs) to identify measurement of services improvement.

Procurement Coordinator (Mat leave term position)

NOVA SCOTIA COMMUNITY COLLEGE
01.2014 - 02.2015
  • Conduct successful negotiations (settlement of terms) for day to day activities for the procurement of goods and services
  • Conduct successful negotiations for complex RFP with acquire successful contract awards to enhance programs provided to the Students
  • Prepare, negotiate and administer detailed contracts
  • Negotiate Terms and Conditions (settlement of terms) for each contract award put in place
  • Identify, scope and implement procurement related projects
  • Create RFP, and RFQ documents for client
  • Work with the all departments and faculty to ensure the contract meets the requirements while achieving best value for the college
  • Guide the work-flow and day to day activities of the Buyer, to ensure procurement deadlines are met
  • Assist the Procurement Manager with strategic sourcing initiatives
  • Provide debriefings to successful and unsuccessful proponents
  • Meet with the vendor community to gain education and update current knowledge on offerings (goods, services).

Coordinator Contract Services

DEFENCE CONSTRUCTION CANADA – Department of National Defence
06.2011 - 08.2013
  • Conducted successful negotiations and reviewed complex RFP calls which led to successful consultant awarded contracts with enhanced client value
  • Reviewed scopes of work for bid-ability and build-ability resulting in successful tendering
  • Prepared detailed and accurate legal contracts and Articles of Agreement for awarded contracts
  • Supported the Department of National Defence with procurement plans, Financial data for projects and validated estimates to achieve lowest value from the industry
  • Coordinated with the client and industry to meet deadlines and budget restraints
  • Drafted tender notices for publication on MERX including amendments to ensure complete documents were distributed
  • Identified and managed procurement and environmental risks resulting in successful tendering
  • Communicated with the client (DND), management and industry to ensure a sound knowledge and understanding of each project and budget
  • Reviewed procurement process and established new initiatives to enhance efficiencies.

Procurement Service Clerk III

NOVA SCOTIA GOVERNMENT – Public Tenders Office
11.2006 - 06.2011
  • Distributed tender documents and received bids adhering to confidentiality rules and time sensitive deadlines
  • Created tender notices and posted timely documents to the website with emphasis on accuracy and clarity
  • Effectively fielded vendor and client inquiries regarding the Procurement Process, Atlantic Procurement Agreement and the Agreement on Internal Trade
  • Conducted confidential Public Tender Openings while following provincial tending processes, using the provincial tendering website for paper bids and an electronic bidding system (Bid Express) to provide the industry with accurate tender financial results
  • Created accurate tender advertisements for various publications
  • Acted as a liaison between Procurement Services and Communications Nova Scotia to ensure ads were placed in a timely manner with minimal errors
  • Drafted, processed and distributed accurate solicitation Amendments to vendors
  • Supported Procurement Consultants with assessing, analyzing and evaluating bids for compliance resulting in selecting the highest scored vendor
  • Created and maintained a database for standing offers to enhance efficiency and service to the client
  • Created purchase orders and outline agreements in SAP procurement module for best value vendors
  • Processed contract amendments for price changes and date extensions to provide up to date legal documents
  • Collaborated with client departments to complete the award process ensuring all procurement guidelines were adhered to
  • Compiled daily/monthly bid summaries to provide accurate statistical reporting
  • Maintained an effective and organized Standing Offer database which ensured enhanced clarity for the client
  • Created booklets for Presentations to Client Departments to enhance education for compliance monthly presentations
  • Developed a comprehensive training manual for new staff by compiling information and internal processes resulting in increased employee knowledge and understanding
  • Seconded to the Minister’s Office to coordinate and respond to correspondence on the Ministers behalf
  • Was selected to coordinate the move for an intergovernmental departmental merger resulting in minimal disruption and exceptional recognition from the Minister, Director and employees.

Underwriter Assistant

THE ECONOMICAL INSURANCE GROUP
01.2006
  • Entered and reviewed new business applications from brokers to ensure accurate data was available for underwriters
  • Electronically ordered external underwriting reports to allow underwriters to effectively make decisions regarding insurance risk
  • Underwrote effective endorsements and renewal reports for auto and home insurance
  • Developed and maintained broker relationships and continually corresponded with them to ensure they received accurate and timely information.

Purchasing Assistant (Mat Leave Term Position)

IMP AVIONICS, Aerospace Division
09.2005 - 07.2006
  • Prepared tenders, sought out quotes from suppliers and distributors for mandatory equipment by following internal procurement guidelines and meeting production deadlines
  • Reviewed quotes and awarded contracts resulting in increased product quality and decreased price from vendors
  • Participated in production meetings by working within a production schedule and investigated part shortages/broken parts to ensure all requirements were available for the intense production schedule
  • Conducted MRP (Material Required Planning) requests on a daily by sorting out immediate buys to fill shortage requirements
  • Expedited purchases by working directly with the suppliers to acquire equipment and supplies in a timely manner
  • Developed a comprehensive manufacturing and procurement manual for the new JD Edwards system which was introduced to the Hammonds Plains complex.

Customer Service Representative

SCOTIABANK
09.2002 - 06.2005

Education

Business Administration Diploma -

Nova Scotia Community College
Halifax, NS
01.2005

One year, Arts Program -

St. Mary’s University
Halifax, NS
01.2002

High School Diploma -

Sir John A MacDonald High School
Hubley, NS
01.2001

Skills

  • Analyzing data
  • Documentation Review
  • Risk Assessment
  • Strategic Sourcing
  • Contract Negotiation
  • Procurement expertise
  • Strategic Planning
  • Contract Administration
  • Legal Compliance
  • Proposal evaluation
  • Contract auditing
  • Contract reviews and edits
  • Procurement processes
  • Contract drafting

Professional Development

  • Verbal Crisis Intervention (NCI) Certificate 04/2024
  • PE Lean = Yellow Belt certificate 04/2023
  • Cyber Security Awareness Training 05/2022
  • Tips for leading hybrid and remote teams 06/2021
  • Dealing with impact of change 06/2019
  • Project Management (MGMT305), 12/2014
  • Introduction to Risk Management, 2013
  • Aboriginal Procurement, 2012
  • Contract Law, 2011
  • Public Sector Procurement 101 Online Course – Certificate, 2011
  • Sustainable Procurement Certificate, 2009

Awards Activities Community Involvement

  • Contract Services Recognition Award, 2013
  • Junior Achievement: Lead Junior Achievement Advisor, 2002 – 2010
  • Junior Achievement: Conference Facilitator, 2009
  • Junior Achievement: Advisor of the month for NS, 2007
  • Junior Achievement: Conference Coordinator, 2005
  • Junior Achievement: Stock Brokers Challenge Operator, 2003 – 2004
  • Junior Achievement: Business Game Computer Operator, 2002
  • Company Executive Award, 2001
  • Highest Academic Achievement – NSCC Graduation, 2005
  • Almar H Shatford Memorial Award – High School Grad, 2001
  • Leadership Scholarship – High School Graduation, 2005
  • Citizenship Bursary – Jr. High Graduation, 1998

Timeline

Contract Manager, IT

Halifax Regional Municipality
10.2018 - Current

Strategic Sourcing Coordinator

IWK Health Centre
08.2018 - 10.2018

Procurement Specialist (Contract)

Saint Mary’s University
07.2017 - 08.2018

Administrative Assistant (90 Day casual contract)

Canadian Coast Guard
03.2017 - 07.2017

Sourcing Specialist

BROOKFIELD GLOBAL INTERGRATED SOLUTIONS
02.2015 - 12.2016

Procurement Coordinator (Mat leave term position)

NOVA SCOTIA COMMUNITY COLLEGE
01.2014 - 02.2015

Coordinator Contract Services

DEFENCE CONSTRUCTION CANADA – Department of National Defence
06.2011 - 08.2013

Procurement Service Clerk III

NOVA SCOTIA GOVERNMENT – Public Tenders Office
11.2006 - 06.2011

Underwriter Assistant

THE ECONOMICAL INSURANCE GROUP
01.2006

Purchasing Assistant (Mat Leave Term Position)

IMP AVIONICS, Aerospace Division
09.2005 - 07.2006

Customer Service Representative

SCOTIABANK
09.2002 - 06.2005

Business Administration Diploma -

Nova Scotia Community College

One year, Arts Program -

St. Mary’s University

High School Diploma -

Sir John A MacDonald High School

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ALEXANDRA (Sandy) MURDOCK