Alexandra Masha Gauthier-Chouinard
Salaberry-de-Valleyfield,QC
Summary
- Dynamic professional with a proven track record in social media management and creative vision, notably at CPOS. Excelled in boosting engagement and fostering client relations through innovative content creation and strategic scheduling. Skilled in teamwork and collaboration, consistently achieving significant increases in audience interaction.
- Personable and reliable with strong commitment to customer service and teamwork. Possesses solid understanding of food safety standards and effective communication skills. Aims to contribute to positive shopping experience for customers through attentive and friendly service.
- Developed strong customer service abilities and attention to detail in fast-paced retail environment. Proven ability to manage inventory and maintain cleanliness standards. Seeking to transition into new field, leveraging excellent communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Fishmonger
Metro
09.2021 - Current
- Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
- Washed floors, walls, coolers and storage shelves.
- Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
Social Media Manager/Artistic Director
Freelance
09.2019 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Facilitated communication between all team members, fostering a positive work environment for creativity to thrive.
- Facilitated clear communication among team members, fostering a collaborative environment that encouraged creative problem-solving during event planning stages.
- Coordinated volunteer recruitment efforts, assembling a dedicated team to provide essential support during events.
- Streamlined event registration processes, resulting in reduced wait times and improved attendee satisfaction.
Marketing and Social Media Coordinator
CPOS
04.2019 - 07.2020
- Boosted social media engagement with consistent posting and timely responses to audience interactions.
- Contributed to the development of creative visual assets for use in both print and digital marketing materials.
- Crafted engaging blog content related directly to company offerings which generated significant increases in organic search traffic leading ultimately towards higher conversion rates overall sitewide.
- Actively participated in community outreach events, representing the brand favorably and fostering positive relationships with potential clients and partners.
- Coordinated with design teams to create visually appealing layouts that complemented written content.
- Kept accurate records of customer support interactions using defined methods and tools.
- Reduced overall project costs through diligent budget management and resource allocation.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Assistant Manager
Dagwoods
09.2016 - 02.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Optimized inventory management, accurately tracking and ordering supplies.
Education
Bachelor of Arts - Digital Communications And Media
Concordia University
Montreal, None01-2026
Skills
- Customer support capabilities
- Visual art creation
- Creative vision
- Photo editing
- Client relations
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content scheduling
- Cash management
- Telephone etiquette
- Entertainment booking
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Fishmonger
Metro
09.2021 - Current
Social Media Manager/Artistic Director
Freelance
09.2019 - Current
Marketing and Social Media Coordinator
CPOS
04.2019 - 07.2020
Assistant Manager
Dagwoods
09.2016 - 02.2019
Bachelor of Arts - Digital Communications And Media
Concordia University
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