Trained new baristas on equipment operation and customer service best practices to enhance team performance.
Collaborated with team members to optimize workflow during peak hours, improving overall efficiency.
Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
Developed seasonal beverage specials in collaboration with management to drive sales and engage customers.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Volunteer
Homeboy Industries
Los Angeles, CA
12.2019 - 01.2023
Facilitated community outreach programs to promote social justice and rehabilitation initiatives.
Organized fundraising events that increased community awareness and support for local initiatives.
Facilitated community outreach to expand participation and support.
Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Supported animal welfare, caring for animals and facilitating adoption events.
Strengthened community bonds, participating in interfaith dialogues and events.
Enhanced community engagement by organizing and leading local clean-up events.
Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
Completed daily domestic tasks in shelters and group homes to assist people in need.
Math Tutor Volunteer
Tang Tutoring
Los Angeles, CA
08.2020 - 03.2021
Facilitated one-on-one tutoring sessions to improve students' problem-solving skills and confidence.
Developed individualized lesson plans to enhance student understanding of mathematical concepts.
Collaborated with teachers, administrators and parents to determine how best to support student success.
Provided constructive feedback on homework assignments, quizzes, tests, and projects, enabling students to recognize areas for improvement and achieve academic growth.
Contributed to a positive and inclusive learning community by actively engaging with fellow tutors and educators in discussions around teaching strategies, resources, and student progress.
Cultivated lasting relationships with students, providing ongoing support and guidance beyond the duration of our tutoring sessions, ultimately leading to sustained academic success in mathematics.
Utilized technology such as online resources and educational software programs to enhance the tutoring experience and facilitate deeper comprehension of material.
Enhanced student comprehension by incorporating real-life examples and interactive activities in tutoring sessions.
Prepared students for standardized testing by reviewing essential skills and providing test-taking strategies, resulting in higher scores overall.
Maintained records of student assessments, tutoring activities and results.
Education
Bachelor of Science - Kinesiology
California State University Northridge
Northridge, CA
05-2027
High School Diploma -
Immaculate Heart High School
Los Angeles, CA
05-2023
Skills
Experienced with Microsoft Office & Google programs (Excel, Sheets, Doc, Word, PowerPoint)