Results-driven Retail Supervisor skilled in staff training and achieving store goals. Proven ability to deliver exceptional customer service while fostering team collaboration. Background in retail and elderly care enhances conflict resolution and client satisfaction expertise.
Work History
Retail Supervisor
1 Year 6 Months
Bath & Body Works | 02.2025 - Current
Trained and developed team members on product knowledge and sales techniques.
Implemented visual merchandising standards to enhance product presentation and store aesthetics.
Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Adapted staffing schedules, and delegated assignments according to peak hours and seasonal demands for optimal customer service coverage.
Elderly Caregiver
7 Months
Bradford Family | 10.2025 - 05.2026
Provided compassionate support for daily living activities, enhancing quality of life for elderly friends.
Developed personalized care plans in collaboration with families, addressing individual needs and preferences.
Provided compassionate support for daily living activities, enhancing quality of life for elderly clients.
Managed household tasks, including meal preparation and light housekeeping, maintaining a safe environment.
Offered companionship and kindness to elderly patients.
House Cleaner Assistant
2 Years 3 Months
Ross Family | 09.2022 - 12.2024
Assisted in maintaining cleanliness and organization of residential spaces, ensuring a welcoming environment.
Utilized various cleaning tools and chemicals efficiently to uphold safety standards during tasks.
Collaborated with employers to determine specific cleaning needs and preferences for personalized service.
Implemented best practices for time management while completing multiple cleaning assignments within set schedules.
Education
GED
Hoover High School | Fresno, CA
Skills
Task assignment
Sales strategy
Task delegation
Scheduling and timekeeping
Visual merchandising
Store organization
Inventory control
Cash drawer reconciliation
Accomplishments
Quickly promoted to a seasonal key holder position after working there for only 6 months.