Alexandra Hanasz
Edmonton,AB
Summary
Perceptive and results-oriented Social Media Content Creator with proven success at creating digital material that resonates with intended market segments. Deeply understands company brand and constantly researches trends and directions in internet communication. Deploys advanced and proven analytics to measure and adjust content for maximum impact.
Overview
13
13
years of professional experience
Work History
Content Creator
Cramly.AI
Sydney, NSW
10.2023 - Current
- Researched topics related to the brand's industry to develop original content ideas.
- Sourced relevant images, graphics, audio files, video clips for use in digital content.
- Curated content for social media platforms.
- Posted useful, creative and timely content on social media, blog and website.
- Produced content assets to activate strategies across web and social marketing channels.
Administrative Assistant
Glam Artistry Inc.
St. Albert, AB
01.2022 - 02.2024
- Responsible for email, client management, client satisfaction, and managing employees.
- Prepared and prioritized calendars and correspondence.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- In charge of Glam Artistry Social Media Presence
- Managing Company Invoicing, Finances, and Payment platform on SquareUp Virtual Terminal
- Drafting and developing individual and case-specific legal contracts for company clientele
- Provided secretarial and office management support while building cooperative working relationships.
- Answered emails to provide information, resulting in effective business correspondence.
Podcast Manager & Administrator
Make Them Pretty Incorporated
St. Albert, AB
03.2023 - Current
- Responsible for managing and communicating with Podcast guests and guest inquiries.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Edited or rewrote written collateral and submitted for approval by owner.
- Provided timely and accurate delivery of client communications.
Executive Assistant to the Chairman and CEO
Atlas Global Incorporated
Edmonton, Alberta
12.2017 - 12.2021
- Maintained accurate department and customer records.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Managed SR&ED Research and Development Services provided to a variety of clients from various industries.
- Developing timelines, preparing time allocations, and reports for the management.
- Maintaining and developing client-business relationships.
- Analyzed and synthesized research results to present findings to leadership team.
- Screened potential subjects to determine suitability for Scientific Research and Development Tax Incentive.
- Maintained strong pipeline of corporate clients by collaborating closely with partners.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Video Journalist (Volunteer)
MOBLpixl Motion Pictures
Edmonton, AB
02.2021 - 11.2021
- Gathered information and developed perspectives about news subjects through research, interviews and observation.
- Reported news stories for publication or broadcast, thoroughly describing background and details of events.
- Developed connections with public relations contacts, providing exemplary sources for news stories.
Retail Customer Service Associate
Twisted Sisters Boutique
Edmonton, AB
09.2013 - 07.2014
- Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.
- Followed company leadership and policies in resolving customer complaints with clarity and positivity.
- Promoted service excellence throughout retail transactions to foster customer loyalty and satisfaction.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Dance Teacher
Edmonton School Of Ballet
Edmonton, AB
09.2011 - 06.2013
- Teaching Ballet and Contemporary Dance to ages 3-17
- Taught students under the Royal Academy of Dance and Cecchetti Professional Ballet Syllabus(s) from the beginner to pre-professional level.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
- Planned classes focusing on instruction, demonstration and work time.
- Assessed student needs in context of qualifications, limitations, abilities and interests.
Server
CecchettiMOBLpixlFamoso Pizzeria
Edmonton, Alberta
01.2012 - 03.2012
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Undergraduate Studies - Psychology, Sociology, Minor in Polish Language
University Of Alberta
Edmonton, ABBachelor Of Laws LLB - Legal Studies
University Of Southampton
Southampton, England LLB - Legal Studies
University Of London
London, England01.2021
Skills
- Excellent Administrative Skills
- Customer Service
- Rapport Building
- Interpersonal Skills
- Social Media Marketing
- Engagement Marketing and Brand Marketing
- Communication Skills
- Relationship Building
- Presentation Skills & Demoing
- Customer Needs Analysis
- Client Relationship Management
- Conflict Resolution
- Research & Analysis
- Law & Policy Knowledge
- Project Management Skills
- Work Ethic and Adaptability
- Planning and Leadership Skills
- Native English
- Native Polish
- Management and Operations
- Brand Management and Branding Strategy
Languages
Polish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Content Creator
Cramly.AI
10.2023 - Current
Podcast Manager & Administrator
Make Them Pretty Incorporated
03.2023 - Current
Administrative Assistant
Glam Artistry Inc.
01.2022 - 02.2024
Video Journalist (Volunteer)
MOBLpixl Motion Pictures
02.2021 - 11.2021
Executive Assistant to the Chairman and CEO
Atlas Global Incorporated
12.2017 - 12.2021
Retail Customer Service Associate
Twisted Sisters Boutique
09.2013 - 07.2014
Server
CecchettiMOBLpixlFamoso Pizzeria
01.2012 - 03.2012
Dance Teacher
Edmonton School Of Ballet
09.2011 - 06.2013
Undergraduate Studies - Psychology, Sociology, Minor in Polish Language
University Of Alberta
Bachelor Of Laws LLB - Legal Studies
University Of Southampton
LLB - Legal Studies
University Of London
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