Alexandra (AJ) Janke

Responsibilities/Accomplishments:

• Developed customer service skills through regular positive interactions with the public, while maintaining these relations through consistent and timely support to patrons
• Utilized open communication in collaborating with colleagues to maintain efficient service and a positive work environment
• Regularly experienced high pressure situations; used aforementioned skills to complete orders in a prompt manner while meeting customer needs
• Trained new employees on many occasions, sharing knowledge in an accurate and encouraging manner

Responsibilities/Accomplishments

• Organized books and materials for ease of public use through memorization of the Dewey Decimal System
• Assisted patrons in navigating the facilities and accessing correct materials with knowledge of these systems
• Maintained a clean environment in all areas of the library
• Aided in preparation for special events, setting up supplies and materials