Alexandra Yusuf Rapi
Mississauga,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in real estate development industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Office Cleaner
Jani-King Cleaning
01.2024 - Current
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Sales Administrator
Milborne Group
07.2022 - 09.2023
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Front Desk Receptionist
Hairstyling 2000
03.2017 - 09.2019
- Implemented time-saving strategies such as online appointment booking resulting in higher staff productivity.
- Confirmed appointments, communicated with clients, and updated client records.
- Boosted salon revenue by upselling salon products and services during appointment bookings.
- Ensured a welcoming atmosphere for clients through maintaining a clean and well-organized reception area.
Education
Diploma - Intra-Oral Dental Assistant
Oxford College of Arts, Business, And Technology
Mississauga, ON02.2025
High School Diploma -
St. Aloysius Gonzaga Secondary School
Mississauga, ON06.2017
Skills
- Administrative Support
- Business Administration
- Sales Goals Attainment
- Customer Relations
- Cleaning and Sanitation
- Data Entry
Timeline
Office Cleaner
Jani-King Cleaning
01.2024 - Current
Sales Administrator
Milborne Group
07.2022 - 09.2023
Front Desk Receptionist
Hairstyling 2000
03.2017 - 09.2019
Diploma - Intra-Oral Dental Assistant
Oxford College of Arts, Business, And Technology
High School Diploma -
St. Aloysius Gonzaga Secondary School
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