Alexandra Yeo
Calabogie,ON
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
11
11
years of professional experience
Work History
Hostess
Calabogie Pizzeria
Calabogie, ON
06.2021 - Current
- Answered customer questions about hours, and menu information.
- Greeted customers warmly upon arrival and provided a friendly and warm presence.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and taking payments.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
Receptionist Administrator
Dilawri Automotive Group
Ottawa, ON
10.2013 - 02.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelor Of Business Administration - Business
Algonquin College
Ottawa, ON02.2012
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Languages
English
Full Professional
Timeline
Hostess
Calabogie Pizzeria
06.2021 - Current
Receptionist Administrator
Dilawri Automotive Group
10.2013 - 02.2020
Bachelor Of Business Administration - Business
Algonquin College