Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
CEA TD Bank
Toronto-Dominion Bank
Oakville, Ontario
06.2025 - Current
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Sport Field Attendant
Town of Oakville
Oakville, Ontario
05.2023 - 09.2024
Maintained cleanliness and organization of work areas and equipment.
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Assisted other staff members in completing tasks as needed.
Animal Care Attendant
Escarpment Pet Retreat
Burlington, Ontario
05.2022 - 09.2022
Provided daily care and feeding for a variety of animals at a pet retreat.
Administered medications and treatments as directed by veterinary staff.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Retail Sales Associate
National Sports (Forzani Group)
Oakville, Ontario
02.2018 - 05.2019
Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Collaborated with team members to achieve daily sales goals.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Bachelor of Arts - Communications
Wilfrid Laurier University
Waterloo
05-2025
Skills
Customer service
Effective communication
Professionalism and courtesy
Multitasking and organization
Data entry efficiency
Problem-solving
Clear communication
Team collaboration
Volunteer Experience
Motionball for Special Olympics
Supported fundraising and awareness initiatives promoting inclusion for Special Olympics athletes
assisted with event coordination, participant engagement, and on-site logistics to ensure a positive experience for athletes and attendees
fostered an inclusive and encouraging environment that celebrated teamwork, sportsmanship, and community involvement