ALEXANDRA VON OTTO
Hammond,LA
Summary
Proactive, adaptable, and multicultural virtual assistant with a strong track record in providing effective administration, coordination, and support in remote and distributed environments. Demonstrated commitment to cultural sensitivity through extensive international and domestic travel/living abroad experiences in Europe, Asia, India, North Africa, and the US. Versatile team player with exceptional written and verbal communication abilities in English and German. Strong background in achieving high-impact outcomes, results-driven and well-prepared for this role. Skills in problem-solving, critical thinking, and effective communication enable adaptation to evolving needs and foster team collaboration. Adept at utilizing analytical skills and innovative solutions to drive success. Experience with common software applications and social media platforms. Proven history of solutions-oriented problem-solving and skilled at providing project support.
Overview
2026
2026
years of professional experience
Work History
Education & Instruction Intern
Milton Hershey School
- Senior Division
Social Services Intern
ECHOS Community Housing & Outreach Services
Social Services Intern
Bair Foundation Foster Care & Adoption
Youth Services Intern
Cornerstone Youth Center
Executive Assistant - 100% VIRTUAL & FREELANCE
Belay Solutions
10.2020 - Current
- Work as a freelance/contract virtual assistant delivering administrative support and production assistance.
- Manage a virtual team through remote collaboration tools.
- Monitor and update social media presence and create original content while maintaining brand awareness and company culture.
- Perform administrative duties such as accounting, data entry, coordination, and support while adhering to confidentiality protocols.
- Handled confidential and sensitive information with discretion and tact.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Managed executive calendars, scheduling meetings, appointments, and coordinating travel arrangements to optimize time.
Social Work Intern
Traditions of Hershey
01.2018 - 05.2018
- Facilitated individual and group counseling to residents struggling with mental health disorders, substance abuse, and challenges presented with the aging process.
- Provided compassionate, empathetic service to help residents adjust to their new environment.
- Participated in care meetings; engaged, assessed, and created treatment plans and intervention plans for personal care residents.
- Forged partnerships with community agencies, hospice, medical offices, health insurance companies, and Social Security Administration to support residents in achieving their goals.
Student Coordinator
Learning Services
08.2015 - 01.2018
- Coordinated a complex calendar of schedules and appointments for the Tutoring and Disability Services, responsible for delivering accommodations and support to students.
- Executed comprehensive administrative support to the Disability and Services Director; assisted with employee evaluations and HR functions, including employee relations, counseling, employee discipline, and documentation.
- Delivered exemplary customer service by answering inquiries, resolving issues, and promptly investigating and responding to complaints.
Adult ICM Case Manager
Lancaster County BH/DS
06.2017 - 11.2017
- Identified and implemented effective treatment strategies to promote independence and enhance each client's quality of life.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Collaborated with community partners to access resources for clients within the community.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Education
Bachelor of Social Work -
Elizabethtown College
Elizabethtown, PA05-2018
Skills
- Microsoft Office
- Google Workspace
- Adobe Creative Cloud
- Canva
- DaVinci Resolve
- Video editing
- Subtitle Creation
- WordPress
- Dropbox
- Zoom
- Fathom
- Go High Level CRM
- ClickUp
- Basecamp
- Team Up
- Slack
- Trello
- Asana
- Hootsuite
- Buffer
- MailChimp
- Constant Contact
- Breeze Church Management
- Quickbooks
- Mac OS
- Windows
- Android
- Executive Administration
- Information confidentiality
- Email management
- Zero Inbox
- Calendar management
- Nectar HR Team Engagement
- Event planning assistance
- Travel coordination
- Meeting planning
- Document preparation
- Project planning
- Video conference preparation
- Bookkeeping
- Invoice processing
- Support for Association Operations
- Personal assistance
- College Tutor
- Social media management
- Content Creation
- Presentations
- Data management
- Appointment Scheduling
- Administrative support
- Spreadsheet tracking
- Research and analysis
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Goal-oriented mindset
- Creativity and innovation
- Client relationships
- Professionalism and etiquette
- Strong academic record
- Analytical mindset
- Tech-Savvy
- Adaptability and flexibility
- Dependable and reliable
- Effective communication
- Adaptability
- Professional and mature
Languages
German
Native or Bilingual
Timeline
Executive Assistant - 100% VIRTUAL & FREELANCE
Belay Solutions
10.2020 - Current
Social Work Intern
Traditions of Hershey
01.2018 - 05.2018
Adult ICM Case Manager
Lancaster County BH/DS
06.2017 - 11.2017
Student Coordinator
Learning Services
08.2015 - 01.2018
Education & Instruction Intern
Milton Hershey School
Social Services Intern
ECHOS Community Housing & Outreach Services
Social Services Intern
Bair Foundation Foster Care & Adoption
Youth Services Intern
Cornerstone Youth Center
Bachelor of Social Work -
Elizabethtown College
Similar Profiles
Joseph BrittainJoseph Brittain
Driver's Education Instructor at Milton Hershey SchoolDriver's Education Instructor at Milton Hershey School
Jesse MclucasJesse Mclucas
houseparent at Milton Hershey Schoolhouseparent at Milton Hershey School
Rafael RodriguezRafael Rodriguez
Certified Nursing Assistant at Milton Hershey SchoolCertified Nursing Assistant at Milton Hershey School