Alexandra Villasenor
SAN MATEO
Summary
Talented Account Coordinator focused on being an outstanding liaison to customers and the appropriate personnel. Dedicated to working hard and gaining experience in the facilities world.
Overview
12
12
years of professional experience
Work History
Workplace Coordinator
Hines Real Estate
05.2021 - Current
- Organized and implemented lunch and pop up events with as many as 60 guests.
- Coordinated efficient set-up and clean-up for each lunch event for quick facilities turnarounds
- Managed team event logistics and operations for the San Jose office
- Performed event coordination for larger parties and gatherings.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Monitored and controlled event expenditures to meet budgets.
- Developed creative themes for events and created related activities to engage attendees.
- Served as point of contact for internal and external customers seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Assisted with meetings and conference room reservations.
- Ordered, maintained and distributed supplies and inventory.
- Essential part of team for office decommissions and office openings
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
Furniture Program Coordinator
Hines Real Estate
06.2019 - 05.2021
- Implemented furniture tracking software, Asset Panda
- Cataloged over 8000 pieces of furniture for the SF Campus
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Kept program-related data accurate, up-to-date with quarterly audits.
- Developed and maintained relationships with Real Estate, Environments and Workplace partners to facilitate program operations.
- Selected furniture, lighting and accessories for teams and executed install
Account Coordinator
InsideSource
09.2015 - Current
- Used CORE and Outlook to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.
- Collaborated with the sales team to increase brand awareness and enhance business development by building and maintaining relationships with various key accounts.
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Tracked all hours and expenses to keep project on task and within budgetary parameters.
Au Pair
Family
05.2015 - 10.2015
- Implemented daily routine to maintain structure and stability
- Regularly traveled with family to help with vacation activities and childcare.
- Developed bilingual abilities in English through immersive conversation and activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted language development skills through reading and storytelling.
- Coordinated playdates and outings to meet children's physical and social needs.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Administrative Assistant
One Medical Group
05.2012 - 07.2013
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported providers in outpatient medical office through coordinating all administrative operations.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Advocated for patients through conversations with insurance representatives.
- Completed billing and coding duties to ensure claims were successfully submitted.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Conducted insurance verification and preauthorization and managed patient charts.
Education
High School Diploma - undefined
Aragon High School
San Mateo, CA2008
Spanish Intensive
Universidad De Valladolid
Soria, Castilla Y Leon2015
Skills
- Proficient in Gmail, Calendar, Docs, and Sheets, Google Drive
- Fluent in Spanish
- Efficient under pressure
- Delivery scheduling
- Inventory management
- Project Management
- Problem-Solving
- Time Management
- Organized and detail-oriented
- Analytical Thinking
- Exceptional multi-tasker
- Conflict resolution
- Customer service
Hobbies & Interests
International Travel: Make and plan annual trips to different countries to experience new cultures and learn more about historical events
Live Concerts: Huge passion for live musical events
Foodie: Check out new restaurants
Fitness: Hiking, Yoga, Pilates,
Timeline
Workplace Coordinator
Hines Real Estate
05.2021 - Current
Furniture Program Coordinator
Hines Real Estate
06.2019 - 05.2021
Account Coordinator
InsideSource
09.2015 - Current
Au Pair
Family
05.2015 - 10.2015
Administrative Assistant
One Medical Group
05.2012 - 07.2013
High School Diploma - undefined
Aragon High School
Spanish Intensive
Universidad De Valladolid
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