Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Vandenberg

Delta,BC

Summary

Highly proactive manager with 8 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.

Overview

17
17
years of professional experience

Work History

Junior Manager

White Spot
Tsawwassen, BC
08.2008 - Current
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Education

High School Diploma - undefined

Delta Secondary School
2009

Skills

  • Service-oriented
  • Food service background
  • Point of Sale (POS) system operation
  • Passion for customer satisfaction
  • Natural leader
  • Strong work ethic
  • Conflict resolution techniques
  • Business operations expertise
  • Cash handling
  • Exemplary customer service
  • Effective multi-tasker

Timeline

Junior Manager

White Spot
08.2008 - Current

High School Diploma - undefined

Delta Secondary School

Similar Profiles

CREATE PROFILE
Alexandra Vandenberg