Alexandra Vandenberg
Delta,BC
Summary
Highly proactive manager with 8 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.
Overview
17
17
years of professional experience
Work History
Junior Manager
White Spot
Tsawwassen, BC
08.2008 - Current
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Education
High School Diploma - undefined
Delta Secondary School
2009
Skills
- Service-oriented
- Food service background
- Point of Sale (POS) system operation
- Passion for customer satisfaction
- Natural leader
- Strong work ethic
- Conflict resolution techniques
- Business operations expertise
- Cash handling
- Exemplary customer service
- Effective multi-tasker
Timeline
Junior Manager
White Spot
08.2008 - Current
High School Diploma - undefined
Delta Secondary School
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