Alexandra Tymstra
Wetaskiwin
Summary
Distinguished Online Personal Shopper at Walmart, renowned for elevating customer satisfaction through exceptional service and meticulous attention to detail. Leveraged customer service expertise and problem-solving skills to develop loyal relationships and consistently exceed quality goals. Demonstrated teamwork and collaboration, enhancing the shopping experience for a diverse clientele.
Versatile team member offering over 11 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
11
11
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2013 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Attention to detail
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Answering phones
- Valid Driver's license
Languages
English
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
10.2013 - Current
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