Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Hobbies and Interests
Languages
Certification
Timeline
Alexandra Tkachyk

Alexandra Tkachyk

St. Albert,AB

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Full-Time Manager

THE CHILDREN’S PLACE
11.2022 - 01.2024
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Accomplished multiple tasks within established timeframes.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed and motivated employees to be productive and engaged in work.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Housekeeper

PATRICIA LAKE BUNGALOWS
04.2022 - 10.2022
  • Adhered to professional house cleaning checklist.
  • Sorted, laundered and put away various laundry items.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Returned emptied garbage receptacles to proper locations.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Fitting Room Lead

OLD NAVY
11.2020 - 04.2022
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Welcomed each customer to fitting room with warm smile and kind words.
  • Contributed to increased sales by providing personalized recommendations based on clients'' needs and preferences.
  • Managed efficient cash register operations.
  • Assisted customers by finding proper clothing sizes and accessories that would complement outfits.

Ushering

WINSPEAR CENTRE
02.2019 - 03.2020
  • Provided professional services and support in a dynamic work environment.
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customer locations within specific timeframes.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.

Parking Cashier

EDMONTON EXPO CENTRE
04.2018 - 01.2019
  • Expedited vehicle flow at entrance and exit points by efficiently processing transactions using electronic devices such as handheld scanners and point-of-sale systems.
  • Achieved high levels of accuracy in financial transactions by consistently following established cash-handling procedures.
  • Processed refunds and exchanges in accordance with company policy.
  • Enhanced revenue collection by diligently monitoring and maintaining parking fee records.


Cashiering

MICHAEL’S
11.2017 - 03.2018
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Storekeeper

EDMONTON NORTHLANDS
07.2017 - 08.2017
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Assisted in maintaining optimal stock levels by conducting regular inventory checks and reporting discrepancies to the Storekeeper.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Improved customer satisfaction by promptly addressing inquiries and providing assistance with product selection.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

Diploma of Business Management - Business Management

MacEwan University
11.2023

Program of study is finished, and I am ready to apply the skills and knowledge. Specially the skills I have learnt in managing people and coworkers, along with general knowledge of marketing and the whole supple chain. General understanding of finances and accounting. Understands Organizational Business Law.

High School Diploma -

Sturgeon Composite High School
06.2017

Skills

  • MS Office
  • Complex Problem-Solving
  • Strategic Planning
  • Workforce Management
  • Problem Resolution
  • Business Planning
  • Good Judgment
  • Technical Proficiency
  • Professional and Courteous
  • Time Management
  • Business Analysis and Reporting

Accomplishments

  • Received a Green Belt in Tae Known Do
  • Acquired Three Gold and One Silver in various dance performances
  • An accomplished crocheter and painter.

Volunteer Experience

  • TEEN TIME OF EDMONTON, 2014-01-01, 2015-12-31, Summer Position, Assist with prepping and cooking meals for the 200+ staff and campers, including clean up afterwards., Supervised campers ages 7-17 during scheduled activities/games, Responsible for the receiving and unloading of weekly supply requirements, both food and beverage and general supply, Set-up and tear down of camp
  • THE FLY PROGRAM, 2013-01-01, 2013-12-31, Summer Position, Assisted with the coordination and running of events for summer camps throughout Gibbons., Assisted with planning and coordinating events such as Pioneer days, and the town Parade., Daily maintenance of the town’s flowerpots

References

References will be given upon request.

Hobbies and Interests

  • Received classical dance training in ballet, clogging, hip hop, and jazz. Earned silver three times and gold once during competitions.
  • Received green belt after four years of tae kwon do.
  • Returned to Paul Kane Composite high school to work on my art portfolio and develop my artistic abilities to where I want them.
  • Painting with acrylics is where I am most comfortable, but I have done pieces with watercolors as well.
  • Taught myself a new pattern of sewing to create adorable handmade dolls.
  • Taught myself to crochet and have completed 3 blankets as well as other creations.
  • Has a Pro-Serve.
  • Currently working on a series of novels.

Languages

English
Native or Bilingual

Certification

  • First Aid Certificated
  • ProServe

Timeline

Full-Time Manager - THE CHILDREN’S PLACE
11.2022 - 01.2024
Housekeeper - PATRICIA LAKE BUNGALOWS
04.2022 - 10.2022
Fitting Room Lead - OLD NAVY
11.2020 - 04.2022
Ushering - WINSPEAR CENTRE
02.2019 - 03.2020
Parking Cashier - EDMONTON EXPO CENTRE
04.2018 - 01.2019
Cashiering - MICHAEL’S
11.2017 - 03.2018
Assistant Storekeeper - EDMONTON NORTHLANDS
07.2017 - 08.2017
MacEwan University - Diploma of Business Management, Business Management
Sturgeon Composite High School - High School Diploma,

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Alexandra Tkachyk