Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
OperationsManager
Alexandra Timurova

Alexandra Timurova

Bratislava,Slovakia

Summary

Organized and dependable person, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Main objective in further development of this career path is to become a successful leader. Furthermore, striving to provide excellent service for people is key to a prosperous business and connections.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Maison Earle House Restaurant
06.2024 - Current
  • Company Overview: Quebec, Canada
  • Oversaw daily front-of-house and back-of-house operations, insuring smooth service flow and exceptional guest experience
  • Managed scheduling, staffing, and labor cost controls to maintain optimal productivity and compliance with labor laws
  • Implemented and enforced standard operating procedures (SOPs) to maintain health, safety, and cleanliness standards per local regulations
  • Trained, mentored, and evaluated team members to foster a high-performance culture and reduce turnover

HR Assistant

Freshfields Service Company
01.2023 - 05.2024
  • Company Overview: Bratislava
  • HR admin support for Germany, Austria, Slovakia Netherlands, France
  • Preparing contracts for legal services and business services colleagues
  • Reviewing and creating standard operating procedures
  • Working with HR software Workday, Alemba HR service management
  • Creating reports
  • Ad hoc support for any HR related queries

Assistant to Office Manager

Partners Group SK
01.2021 - 05.2022
  • Company Overview: Bratislava
  • Preparing documentation for client meetings such as life insurance contracts, loans documentation
  • Close contact with clients of three managers, making sure everything is prepared for meetings in terms of needed documentation to close contracts
  • Overseeing couple of clients myself (closing loan for housing and insurance or reinsurance contracts)
  • Keeping up with managers calendars, organizing agenda
  • Furthermore, keeping track of clients' portfolios, updating their information.

Assistant Wedding Coordinator Intern

Wedday s.r.o
06.2020 - 12.2020
  • Company Overview: Bratislava
  • Meeting with clients, creating budgets, getting in touch with suppliers regarding items necessary for wedding realizations
  • Oversaw over 20 weddings during high season
  • Assisting with decorations and coordination of wedding ceremony
  • Established logistics and touching up details for complete and successful run of event.
  • Performed face-to-face meetings to finalize contract for services and event details
  • Coordinated with participating vendors during event planning
  • Demonstrated respect, friendliness and willingness to help wherever needed

Events Coordinator Intern

Grand Hotel River Park, Luxury Collection
05.2019 - 09.2019
  • Company Overview: Bratislava
  • Design beverage and wine menus and assist with big events
  • Creating rooming lists, filled out daily task sheets, completed competition checks
  • Guest voice checkup, responding to guest feedback and adding subscribers to newsletter
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Inspected event facilities to confirm conformance to customer requirements
  • Performed event coordination for larger parties and gatherings

Attendant Intern

Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018 - 02.2019
  • Company Overview: Barcelona
  • Opera system and gaining and PMS system training
  • Registering & processing guests to their assigned rooms, accommodating guest requests, communicating with hotel staff on status of guest rooms
  • Up-selling guest rooms and promoting hotel services
  • Making reservations and seating patrons when tables were available, hand out menus and explain menu items, take customer orders and delivering food to servers, deliver prepared food to patrons
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention

Attendant

Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018
  • Company Overview: Barcelona
  • Opera system and gaining and PMS system training
  • Registering & processing guests to their assigned rooms, accommodating guest requests, communicating with hotel staff on status of guest rooms
  • Up-selling guest rooms and promoting hotel services
  • Making reservations and seating patrons when tables were available, hand out menus and explain menu items, take customer orders and delivering food to servers, deliver prepared food to patrons
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention

Education

Bachelor’s degree - International Hospitality and Business Management

Vatel
10.2020

High School Diploma - undefined

Bethesda Chevy Chase High School
06.2017

Skills

  • Workday HR software
  • HR service management
  • Reporting knowledge
  • Financial administration
  • Document preparation
  • Negotiation Strategies

Certification

  • 2018-05 Experience Certificate issued by Vatel Madrid for the effort demonstrated during summer internships
  • 2019-05 Quality Service Certificate issued by Vatel Madrid for an exemplary work
  • 2021-01 Certificates of special financial education for the secondary level of professional competence in the sector - Insurance or reinsurance/lending, loans for housing and consumer loans

Hobbies and Interests

Golf, Reading, Culture and Art, Travel

Timeline

Operations Manager

Maison Earle House Restaurant
06.2024 - Current

HR Assistant

Freshfields Service Company
01.2023 - 05.2024

Assistant to Office Manager

Partners Group SK
01.2021 - 05.2022

Assistant Wedding Coordinator Intern

Wedday s.r.o
06.2020 - 12.2020

Events Coordinator Intern

Grand Hotel River Park, Luxury Collection
05.2019 - 09.2019

Attendant Intern

Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018 - 02.2019

Attendant

Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018

High School Diploma - undefined

Bethesda Chevy Chase High School

Bachelor’s degree - International Hospitality and Business Management

Vatel
Alexandra Timurova