Alexandra Timurova
Bratislava,Slovakia
Summary
Organized and dependable person, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Main objective in further development of this career path is to become a successful leader. Furthermore, striving to provide excellent service for people is key to a prosperous business and connections.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Maison Earle House Restaurant
06.2024 - Current
- Company Overview: Quebec, Canada
- Oversaw daily front-of-house and back-of-house operations, insuring smooth service flow and exceptional guest experience
- Managed scheduling, staffing, and labor cost controls to maintain optimal productivity and compliance with labor laws
- Implemented and enforced standard operating procedures (SOPs) to maintain health, safety, and cleanliness standards per local regulations
- Trained, mentored, and evaluated team members to foster a high-performance culture and reduce turnover
HR Assistant
Freshfields Service Company
01.2023 - 05.2024
- Company Overview: Bratislava
- HR admin support for Germany, Austria, Slovakia Netherlands, France
- Preparing contracts for legal services and business services colleagues
- Reviewing and creating standard operating procedures
- Working with HR software Workday, Alemba HR service management
- Creating reports
- Ad hoc support for any HR related queries
Assistant to Office Manager
Partners Group SK
01.2021 - 05.2022
- Company Overview: Bratislava
- Preparing documentation for client meetings such as life insurance contracts, loans documentation
- Close contact with clients of three managers, making sure everything is prepared for meetings in terms of needed documentation to close contracts
- Overseeing couple of clients myself (closing loan for housing and insurance or reinsurance contracts)
- Keeping up with managers calendars, organizing agenda
- Furthermore, keeping track of clients' portfolios, updating their information.
Assistant Wedding Coordinator Intern
Wedday s.r.o
06.2020 - 12.2020
- Company Overview: Bratislava
- Meeting with clients, creating budgets, getting in touch with suppliers regarding items necessary for wedding realizations
- Oversaw over 20 weddings during high season
- Assisting with decorations and coordination of wedding ceremony
- Established logistics and touching up details for complete and successful run of event.
- Performed face-to-face meetings to finalize contract for services and event details
- Coordinated with participating vendors during event planning
- Demonstrated respect, friendliness and willingness to help wherever needed
Events Coordinator Intern
Grand Hotel River Park, Luxury Collection
05.2019 - 09.2019
- Company Overview: Bratislava
- Design beverage and wine menus and assist with big events
- Creating rooming lists, filled out daily task sheets, completed competition checks
- Guest voice checkup, responding to guest feedback and adding subscribers to newsletter
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Inspected event facilities to confirm conformance to customer requirements
- Performed event coordination for larger parties and gatherings
Attendant Intern
Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018 - 02.2019
- Company Overview: Barcelona
- Opera system and gaining and PMS system training
- Registering & processing guests to their assigned rooms, accommodating guest requests, communicating with hotel staff on status of guest rooms
- Up-selling guest rooms and promoting hotel services
- Making reservations and seating patrons when tables were available, hand out menus and explain menu items, take customer orders and delivering food to servers, deliver prepared food to patrons
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Attendant
Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018
- Company Overview: Barcelona
- Opera system and gaining and PMS system training
- Registering & processing guests to their assigned rooms, accommodating guest requests, communicating with hotel staff on status of guest rooms
- Up-selling guest rooms and promoting hotel services
- Making reservations and seating patrons when tables were available, hand out menus and explain menu items, take customer orders and delivering food to servers, deliver prepared food to patrons
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Education
Bachelor’s degree - International Hospitality and Business Management
Vatel
10.2020
High School Diploma - undefined
Bethesda Chevy Chase High School
06.2017
Skills
- Workday HR software
- HR service management
- Reporting knowledge
- Financial administration
- Document preparation
- Negotiation Strategies
Certification
- 2018-05 Experience Certificate issued by Vatel Madrid for the effort demonstrated during summer internships
- 2019-05 Quality Service Certificate issued by Vatel Madrid for an exemplary work
- 2021-01 Certificates of special financial education for the secondary level of professional competence in the sector - Insurance or reinsurance/lending, loans for housing and consumer loans
Hobbies and Interests
Golf, Reading, Culture and Art, Travel
Timeline
Operations Manager
Maison Earle House Restaurant
06.2024 - Current
HR Assistant
Freshfields Service Company
01.2023 - 05.2024
Assistant to Office Manager
Partners Group SK
01.2021 - 05.2022
Assistant Wedding Coordinator Intern
Wedday s.r.o
06.2020 - 12.2020
Events Coordinator Intern
Grand Hotel River Park, Luxury Collection
05.2019 - 09.2019
Attendant Intern
Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018 - 02.2019
Attendant
Hotel Arts Barcelona, Ritz-Carlton Hotel Company
09.2018
High School Diploma - undefined
Bethesda Chevy Chase High School
Bachelor’s degree - International Hospitality and Business Management
Vatel
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