Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
Generic

ALEXANDRA TILSTRA

Ingersoll,Canada

Summary

Accomplished healthcare professional with over a decade of progressive experience in clinical nursing, healthcare education, and quality improvement. Demonstrated expertise in leading interdisciplinary teams, facilitating process improvement initiatives, and driving patient and staff safety outcomes. Recognized for strong communication, facilitation, and leadership skills, with a proven ability to mentor staff, implement evidence-based practices, and support organizational change. Adept in data-driven decision-making, policy development, and stakeholder engagement. Holds a Master of Nursing and Lean Six Sigma Green Belt certification, with a passion for advancing healthcare excellence through education and continuous improvement

Overview

13
13
years of professional experience
1
1
Certification

Work History

Performance Improvement Specialist

Woodstock Hospital
01.2023 - Current
  • Ensured that improvement initiatives linked to Woodstock Hospital’s Quality Improvement and Strategic Plans, and enhanced patient-focused opportunities for continuous improvement
  • Facilitated working groups and meetings as required, worked closely with and mentored teams and stakeholders
  • Implemented safety and quality improvement huddles hospital-wide; capturing 12 departments to date
  • Supported senior management in the development, planning and execution of a continuous improvement culture across the organization
  • Integral team member of a hospital-wide huddle implementation project; lead multidisciplinary teams to develop capacity amongst their teams while addressing patient safety and psychological safety

Nurse Educator; Maternal-Child Unit

Woodstock Hospital
01.2020 - 01.2023
  • Trained new and existing staff with learning and comprehension of department objectives while demonstrating experience in evaluating, identifying and supporting their learning needs
  • Exhibited leadership, motivation and project management skills and conducted research into best practices in the healthcare field
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

Registered Nurse, Preceptor; Maternal-Child Unit

Woodstock Hospital
01.2014 - 01.2023
  • Triaged, admitted, assessed, and cared for clients in labour, inductions, cesarean sections, and antepartum clients; addressed psychosocial, cultural, and clinical needs of clients and families
  • Collaborated with a multidisciplinary team
  • Applied adult learning principles to deliver effective, customized health education to clients and families, using both digital and in-person modalities to support safety and engagement


Academic Professor; RPN Program

Fanshawe College
01.2015 - 01.2016
  • Utilized several teaching methods to facilitate learning among different styles and backgrounds, including small group work and workstations, interactive quizzes, demonstrations and practical elements
  • Applied an approachable and flexible spirit to teaching, which ensured students were comfortable to discuss concerns and accept constructive feedback
  • Created dynamic learning environment that valued instructor and student interaction, in a classroom of 54 students

Registered Nurse; Medicine

Woodstock Hospital
01.2012 - 01.2014
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Applied sound department management skills while working within the Resource (Charge) Nurse role; managed patient flow, staffing, interdisciplinary collaboration, and resource allocation


Education

Master of Nursing (MN) -

Athabasca University
Athabasca, AB
01-2019

Bachelor of Science in Nursing (BScN) -

Conestoga College/McMaster University
Kitchener, Ontario
01-2009

Skills

  • Leading and managing working groups
  • Oral and written communication
  • Problem-solving aptitude
  • Advocating for evidence-informed practice
  • Process improvement
  • Microsoft Office 365
  • Teaching and mentoring
  • Lean six sigma
  • Key performance indicators
  • Regulatory compliance
  • Resource management

Certification

  • Lean Green Belt – Lean Six Sigma, 2024
  • Better Quality through Better Measurement – IHI, 2024
  • Acute Care of At-Risk Newborn (ACoRN), 2022
  • Basic Cardiac Life Support, Current
  • Fetal Health Surveillance in Labour, Current
  • Breastfeeding Levels 1 & 2, Current
  • Neonatal Resuscitation Program (NRP) Instructor, Current
  • Fetal Health Surveillance Instructor, 2020
  • Lean Yellow Belt – Lean Six Sigma, 2020

Professional Highlights

  • Process Improvement, 2023 to Present: Closely working with and coaching teams, staff, and stakeholders; Led an acute inpatient medicine program through a successful Accreditation process, as evidenced by contributing to Exemplary Status organization-wide; Reviewing data relevant to process issues and identify opportunities for improvement; Identification and mitigation of project risks; Strong focus on using data and metrics to inform change efforts
  • Healthcare Education, 2020-2023: Demonstrating strong leadership skills through mentoring new and existing staff; promoting their learning and comprehension of department objectives; developing, revising and reviewing policies; evaluating training effectiveness on staff retention, morale and comprehension.



Timeline

Performance Improvement Specialist

Woodstock Hospital
01.2023 - Current

Nurse Educator; Maternal-Child Unit

Woodstock Hospital
01.2020 - 01.2023

Academic Professor; RPN Program

Fanshawe College
01.2015 - 01.2016

Registered Nurse, Preceptor; Maternal-Child Unit

Woodstock Hospital
01.2014 - 01.2023

Registered Nurse; Medicine

Woodstock Hospital
01.2012 - 01.2014

Master of Nursing (MN) -

Athabasca University

Bachelor of Science in Nursing (BScN) -

Conestoga College/McMaster University
ALEXANDRA TILSTRA