Alexandra Stergiotis

Projects: Advanced Diagnostic System - Internal & External Interface Design & Integration

• Led scrum ceremonies including daily stand-ups, weekly prioritization meetings for two development teams.
• Gathered requirements for new features and enhancements, ensuring alignment with business objectives and client expectations.
• Partnered with stakeholders, including business users and executives, to prioritize features, refine product scope, and manage the backlog.
• Organized and led whiteboard sessions with cross-functional teams (designers, developers) to clarify product requirements, use cases, and priorities.
• Fostered seamless communication among team members, ensuring efficient development and alignment with overarching business and product goals.
• Worked closely with the development team to define and estimate user stories, ensuring alignment with the product vision.
• Configured and implemented Google Tag Manager and GA4 tagging to ensure accurate tracking of conversion metrics for internal clients with complex code structures.
• Defined and documented an in-portal product feedback framework, establishing critical success metrics for continuous feedback on key product features.Conducted meetings to gather requirements for new project features or enhancements to new and existing application.
• Collaborated with stakeholders, including business users and executives, to gather feedback, prioritize features, and refine the product scope and backlog.
• Engaged and scheduled whiteboard sessions with cross-functional teams, including designers and developers, to ensure a shared understanding of product requirements, use case constraints and priorities.
• Facilitated communication and collaboration among team members to drive efficient product development to meet shared overarching business, product goals and ensure client expectations are met.
• Work closely with the development team to ensure user stories are well-defined, estimated, and aligned with the product vision.
• Defined and documented a in-portal product feedback framework with critical success metrics to enable accurate, reliable continuous feedback on existing key product features.
• Configured and implemented/documented Google Tag Manager and GA4 tagging to enable accurate tracking of prioritized conversion metrics for internal clients with complex code structures.

• Conducted meetings and interviews with clients to gather requirements and identify key product needs.
• Created/prioritized product scope, detailed use cases, user stories, and acceptance criteria to define success for product backlog items.
• Developed low-fidelity wireframes and collaborated on high-fidelity designs for product features to ensure clear definition of "done" and efficient hand-off to the development team for each sprint.
• Supported and guided two on-site engineering teams in parallel across Scrum ceremonies, sprint planning, retrospectives, and daily stand-ups.
• Managed product backlog and defined sprint product goals and objectives to ensure optimal incremental value output aligning with stakeholder vision and priorities.
• Performed Q.A testing pre and post deployment to ensure product quality standards are met for each release.
• Weekly cross-company presentations and product feature release documentation.

Accomplishments/Milestones:

• Successful rollout of two major product features across the product development stages to implement a stand-alone offering.
• Managed the end-to-end process for an inventory tracking system and POS Payfac solution to deliver on stakeholder expectations for a standalone offering.

• Conducted field research and gathered user requirements to inform feature development and product strategy.
• Collected feedback on ambulance maintenance, fleet management, and emergency call documentation features.
• Partnered with domain experts to prioritize 911 resource optimization features and define KPIs like task time savings.
• Liaison role between clients and teams, advocating for user and buyer needs.

• Implemented cost reduction strategies throughout the product lifecycle, maximizing profitability.
• Established processes ensuring timely, high-quality product delivery.
• Defined and analyzed product metrics to drive growth and performance.
• Conducted market research to inform product forecasting and decision-making.
• Identified product gaps and proposed innovative solutions to enhance market share and customer experience.
• Managed cross-functional teams (engineering, marketing, sales) to align efforts and deliver on product goals.
• Led post-launch analysis to evaluate feature success and inform future iterations.

• Developed strategies for building income, distribution models and customer acquisition plans.
• Identified market opportunities and developed innovative business strategies for growth.
• Developed business plans and strategies for new product launches.
• Identified operational weaknesses and developed improvement plans to correct problems.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Researched emerging technologies that could enhance existing products.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Assessed risk factors associated with new investments and initiatives.
• Designed business plans, growth models and strategies to achieve ROI and profitable revenues within project time models.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Designed organizational structures for efficient operations management.
• Implemented cutting-edge technologies to improve product offerings and customer experience.

• Conducted research to determine ideal markets for products and services.
• Managed sprints and monitored progress against project timelines.
• Ensured compliance with regulatory standards related to the product portfolio.
• Monitored performance metrics post-release to evaluate success of new features or products.
• Defined product vision, strategy, and roadmap in alignment with company goals.
• Assessed business value of new features prior to implementation.
• Performed QA testing of new features prior to their release into production environment.
• Defined user personas and user stories to guide product development and ensure user-centric design.

• Reviewed contracts, negotiated terms and ensured compliance with legal regulations.
• Worked with different markets, cultures in promoting omni-channel product promotion for clients across Europe, Asia and North America.