Alexandra Sarafinchan
St. Albert
Overview
4
4
years of professional experience
Work History
Quality Control Tester
Heidelberg Materials, Aggregates
04.2023 - 08.2024
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Inspected incoming and outgoing materials for accuracy and quality.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Service Representative
Nitza's Pizza
09.2021 - 04.2023
- Resolved concerns with products or services to help with retention and drive sales.
- Helped over 50 customers every day with positive attitude and focus on customer satisfaction..
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Mentored new team members on sales software system operation.
- Communicated menu item information and offered suggestions to promote featured products.
- Answered over 50 phone calls per day to take to-go and delivery order successfully.
Administrative Assistant
Kinsmen Sports Center Physical Therapy Clinic
07.2021 - 08.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations to ensure high levels of productivity.
- Documented novel coronavirus screening assessments.
- Answered central telephone system and directed calls accordingly.
- Kept a clean and organized work environment
Cashier
Safeway
09.2020 - 06.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reviewed weekly sales ads and monitored price changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts
Education
Bachelor of Arts - Psychology
University of Alberta
Edmonton06-2026
High School Diploma -
Paul Kane High School
St. Albert, AB06.2022
Skills
- Patient Scheduling
- Team Bonding
- Time management
- Cleaning and sanitizing
- Till counting
- Conflict Resolution
- Organization skills
- Verbal and written communication
- Telephone skills
- Money handling
- Product knowledge
- Product testing
- Quality assurance
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Quality Control Tester
Heidelberg Materials, Aggregates
04.2023 - 08.2024
Service Representative
Nitza's Pizza
09.2021 - 04.2023
Administrative Assistant
Kinsmen Sports Center Physical Therapy Clinic
07.2021 - 08.2021
Cashier
Safeway
09.2020 - 06.2021
Bachelor of Arts - Psychology
University of Alberta
High School Diploma -
Paul Kane High School
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