Alexandra Sarabia
Tulare
Summary
Detail-oriented Medical Administrative Assistant with 2 years of experience in medical billing and 8 years in front desk roles. Proficient in Medicare and patient billing. Possess a strong understanding of medical office procedures and customer service.
Adept at managing high patient volumes in busy hospital environments. Offering superior communication and planning abilities combined with a solid understanding of admissions policies, scheduling requirements, and financial procedures built over many years in the field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Adventist Health Tulare
Tulare
10.2025 - Current
- Greeted patients and families, ensuring a welcoming environment at health facility.
- Collected and verified patient information for accurate registration processes.
- Managed patient appointments efficiently through scheduling software systems.
- Collected co-pays and other payments from patients at time of service.
- Scanned documents into electronic medical records system.
- Verified insurance coverage for services provided by the facility.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Created new patient accounts in EMR system as needed.
Medical Billing Clerk
Family HealthCare Network
Visalia
12.2022 - 04.2023
- Specialized in Medicare, Medicare advantage plans
- Verifies eligibility
- Performs the billing function at FHCN.
- Prepares and submits primary and secondary claims for services rendered according to established policies and procedures.
- Reviews claim forms for completion of patient information, CPT and ICD codes, and provider information.
- Computes fees and collects payments for services rendered.
- Collects and posts payments to accounts receivable system.
- Follows-up on correspondence from and researches outstanding aging accounts for third party payers.
- Corrects and rebills third party medical or dental claim denials and rejected claims.
- Performs income eligibility analysis for patients for different programs if necessary.
- Researches and corrects any assigned claim statuses in the practice management system.
- Processes any necessary patient refunds according to FHCN policy.
- Creates and reviews monthly patient statements.
- Answers any patient billing inquiries by researching the requests.
- Tracks and processes delinquent accounts
- Processes accounts forwarded to the collection agency and reports collection payments.
- Manages the collection accounts system.
- Performs other duties as assigned.
Front Desk Receptionist
Golden state paint and body
Tulare
08.2018 - 12.2022
- Answer customer calls, speak with insurance companies regarding coverage and car rental, greet customers, clean front area, handle cash/ credit transactions.
- Follow up on payment with insurance companies.
- Heavy customer service.
Hotel Front Desk Agent
Hampton in and Suites
Tulare
01.2018 - 08.2018
- Answer customer calls, make reservations, clean front area, cash/credit transactions.
Education
Certificate - Medical front office & Electronic health records
Medcerts
High school diploma or GED -
Sierra Vista High School
Tulare, CASkills
- Insurance knowledge
- Hospitality
- Administrative Experience
- Insurance verification
- ECW (eClinicalWorks)
- Medical coding
- Cerner
- Patient registration
- Eligibility verification
- Electronic medical records
- Medical Records
- Payments collection
- HIPAA
- Medical office experience
- Phone etiquette
- Medical scheduling
- Cash handling
- Customer service
- Medical Billing
- Medical Terminology
- Word processing
- EMR Systems
- Filing
- Front desk
Certification
Certified Medical Administrative Assistant (CMAA)
References
- Marlyn Valdez, Supervisor at FHCN, (559) 556-8377
- Mike Watson, Owner/Supervisor of Golden State Paint and Body, (559) 361-0923
Personal Information
Authorized To Work: US
Timeline
Patient Access Representative
Adventist Health Tulare
10.2025 - Current
Medical Billing Clerk
Family HealthCare Network
12.2022 - 04.2023
Front Desk Receptionist
Golden state paint and body
08.2018 - 12.2022
Hotel Front Desk Agent
Hampton in and Suites
01.2018 - 08.2018
Certificate - Medical front office & Electronic health records
Medcerts
High school diploma or GED -
Sierra Vista High School