Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexandra Sanchez

San Marcos

Summary

Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with customer service and multitasking skills. Effective problem solving experience, ability with handling money in financial institutions. Focused on exceeding expectations and building customer loyalty.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Cook

Rubio's Coastal Grill
San Marcos
03.2022 - Current
  • Prepared and cooked fresh seafood dishes according to restaurant recipes.
  • Maintained cleanliness and organization of kitchen equipment and work areas.
  • Collaborated with team members to ensure timely food service during peak hours.
  • Implemented food safety practices to ensure compliance with health regulations.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Used standardized recipes and other instructions to prepare food.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Managed portion control using correct utensils during preparation and plating.
  • Resolved customer complaints regarding food quality or services provided.

Customer Service Cashier

Rubio's Coastal Grill
San Marcos
03.2021 - Current
  • Assisted customers with menu selections and answered product-related questions.
  • Maintained cleanliness and organization of the dining area and cashier station.
  • Handled cash, credit, and gift card payments using point-of-sale systems.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Resolved customer complaints professionally to enhance guest satisfaction experience.
  • Monitored inventory levels and restocked supplies as needed throughout shifts.
  • Greeted customers and provided friendly customer service.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.

Customer Service Cashier

McDonald's
San Marcos
10.2024 - 12.2024
  • Greeted customers promptly and responded to questions.
  • Addressed customer questions and concerns regarding products and services.
  • Verified that all coupons were valid prior to processing them into the system.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Complied with all health and safety regulations while performing job duties.

Education

San Marcos High School
San Marcos , CA

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Health code adherence
  • Stock management
  • Event catering
  • Contamination prevention
  • Cleanliness management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Cashier

McDonald's
10.2024 - 12.2024

Cook

Rubio's Coastal Grill
03.2022 - Current

Customer Service Cashier

Rubio's Coastal Grill
03.2021 - Current

San Marcos High School

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Alexandra Sanchez