Summary
Work History
Education
Skills
Timeline
Generic

Alexandra Saieva

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dependable and quick-learning team player with effective communication and organization skills.

Work History

Gate Attendant

Knights Beach Resort
05.2023 - Current
  • Perform daily gatehouse duties including issuing day-use and campsite permits, booking reservations for overnight camping and day-use rentals.
  • Answer phone calls and take messages or redirect calls to appropriate colleagues.
  • Utilize office appliances such as photocopier, printers etc. Computers for word processing. Prepare detailed accurate daily cash reports and shift deposits.
  • Maintain files and records so they remain updated and easily accessible.
  • Monitored gate areas and addressed security situations with management.
  • Disbursed and recorded appropriate gate passes.

Crew Member

McDonald's Restaurant
03.2019 - 05.2023
  • Responsible for setting up and preparing food for customers which ranged from dozens of customers to hundreds per shift
  • Assisted with the training of assigned staff and site based in the proper use of specialized tools, materials, and equipment
  • Assisted in performing preventive maintenance where possible to keep equipment in good running condition
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Package Handler

DHL
11.2021 - 03.2022
  • Sorting parcels and packages, quality checking/inspecting packages, using hand-held scanner to scan and label items, loading/unloading items on conveyor belt and/or onto trailers
  • Responsible for operating powered equipment for the purpose of moving, locating, relocating, stacking, and counting product
  • Responsible for checking all inbound and outbound products.
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.

Retail Sales Associate

Giant Tiger
10.2020 - 03.2022
  • Sets goals for the day and finish them on schedule
  • Answered questions about store policies and addressed customer concerns.
  • Responsible for directing customers to the right merchandise asked for.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Waitress

Attercliffe General Store
06.2019 - 06.2019
  • Served, received cash, completed credit card and debit transactions from customers and employees
  • Counted monies to verify amounts and issue receipts for funds received
  • Compared reports on cash registers with the amount of currency in registrar to verify balances
  • Computed bills, itemized lists showing balance owned
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.

Volunteer Experience

HWCDSB
09.2012 - 06.2015
  • Summer of 2017, 2018 and 2019
  • Assisted with special events and programs.
  • Volunteered coaching at cross country/ track and field meets
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

Bishop Ryan High School
Hamilton, ON
06.2021

Skills

  • Leadership
  • Money Transfer Systems
  • Time Management
  • Credit Card Transaction Processing
  • Complex Problem-Solving
  • Critical Thinking
  • Telephone Skills
  • Making Appointments
  • Shorthand Writing
  • Resident Satisfaction
  • Visitor Check-In
  • Google Docs

Timeline

Gate Attendant

Knights Beach Resort
05.2023 - Current

Package Handler

DHL
11.2021 - 03.2022

Retail Sales Associate

Giant Tiger
10.2020 - 03.2022

Waitress

Attercliffe General Store
06.2019 - 06.2019

Crew Member

McDonald's Restaurant
03.2019 - 05.2023

Volunteer Experience

HWCDSB
09.2012 - 06.2015

High School Diploma -

Bishop Ryan High School

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Alexandra Saieva