Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Ruiz

Ventura

Summary

Motivated individual with strong work ethic and ability to work independently. Team player who values punctuality, collaboration and exceptional customer service.

Overview

19
19
years of professional experience

Work History

Full Time Sales Lead

Pandora Ventures LLC
01.2022 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.

Assistant Manager of Customer Operations

Gap Inc
03.2021 - 01.2022
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.

Product Operations Specialist

Gap Inc.
10.2017 - 02.2021
  • Lead the execution of the shipment process to meet/exceed company defined efficiency standards.
  • Lead the execution of the pricing and marketing processes to meet/exceed the company defined efficiency standards.
  • Maintained a neat, clean and organized Back of House per company defined standards, in support of the replenishment process.

Cash Handler

Gap Inc.
10.2007 - 10.2017
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Counted cash in register drawer at beginning and end of shift
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Mentored new team members on POS system operation, customer service strategies and sales goals

Cashier

Gap Inc.
10.2004 - 10.2007
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Checked prices for customers and processed items sold by scanning barcodes
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Educated customers on promotions to enhance sales

Education

Bachelor of Science - Interdisciplinary Studies

University of California, Santa Barbara
Santa Barbara, CA
06.2010

Skills

  • Operations management
  • Cash register operations
  • Stocking and replenishing
  • Point-of-sale system operation
  • Maintaining store appearance

Timeline

Full Time Sales Lead

Pandora Ventures LLC
01.2022 - Current

Assistant Manager of Customer Operations

Gap Inc
03.2021 - 01.2022

Product Operations Specialist

Gap Inc.
10.2017 - 02.2021

Cash Handler

Gap Inc.
10.2007 - 10.2017

Cashier

Gap Inc.
10.2004 - 10.2007

Bachelor of Science - Interdisciplinary Studies

University of California, Santa Barbara

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Alexandra Ruiz