Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Alexandra Penner

Beaumont,AB

Summary

Results-driven professional with a proven track record of delivering quality work. Demonstrated excellence in communication and teamwork, with a strong commitment to achieving company goals and providing exceptional service. Passionate about continuous learning and professional development.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Beaumont, Alberta
11.2019 - Current
  • Demonstrate integrity and honesty to uphold Starbucks culture, values & mission
  • Ensure store organization, product availability & food safety through inventory standards and practices
  • Recognize opportunities for improvement, and communicate and collaborate with store manager to implement necessary changes
  • Utilized operational tools & policies to maintain partner health & safety, business needs, and accurate secure cash handling
  • Ensure resolution of issues impeding the Starbucks Experience using the Act Decision Making model
  • Set targets challenging self and team to meet organizational objectives
  • Provide feedback & coaching to partners regarding their performance in order to improve productivity using the what/what/why model
  • Leverage daily plan and store communication to provide clear direction for barista deployment

Produce Clerk/Fresh Cut Clerk

Sobeys Inc.
Edmonton, Alberta
04.2019 - 11.2019
  • Ensure safety and freshness of all produce products & provide product information to customers
  • Handle/resolve customer complaints and ensure customer satisfaction
  • Work closely with file maintenance to ensure proper signage and pricing of products
  • Maintain a clean work area by frequently sweeping, mopping & sanitizing in both produce and fresh cuts section
  • Prepared a variety of fruit, vegetable, and salad products daily, working closely with produce team to meet production demand
  • Ensured food is prepared according to the correct processing quality and food safety standards.

Community Support Worker

Canadian Mental Health Association
Lethbridge, Alberta
12.2008 - 10.2010
  • Maintained accurate records and documented client data in company databases.
  • Served as an advocate for clients in securing resources such as housing, employment.
  • Developed individualized plans for clients and monitored progress towards goals.
  • Monitored medications and assisted with medication administration as needed.
  • Collaborated with other professionals such as physicians or therapists to coordinate care plans.
  • Provided emotional support and encouragement throughout treatment process.

Oilfield Dispatcher

TWH Oilfield Services
Taber, Alberta
04.2008 - 09.2008
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Assign and supervise driver dispatching, route planning, and vehicle tracking for driving team.
  • Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
  • Recorded and maintained files or records of customer requests, work or services performed.

Lifeguard

Taber Aquafit Centre
Taber, Alberta
08.2004 - 04.2008
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Prepared detailed incident reports following accidents or other incidents as well maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Coordinated and taught instructional classes in fundamentals of swimming and water safety.

Education

Some College (No Degree) - Biology 30

Norquest College
Edmonton, AB
01-2014

High School Diploma -

Kate Andrews Highschool
Coaldale, AB
06-2005

Some College (No Degree) - Bachelor of Music

University of Lethbridge
Lethbridge, AB

Skills

  • Quick-learner & strong work ethic
  • Strong oral & written communication skills
  • Operations & inventory management
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Reliable & responsible
  • Customer & sales oriented
  • Strong organizational & problem-solving skills

Affiliations

  • Volunteer with Archie's Exotic Pet Rescue & with Starbucks in support of various organizations (ie. Little Warrior's Be Brave Luncheon, Coldest Night of the Year etc.)
  • Passionate about health, exercise and wellness, specializing in yoga and somatic therapies
  • Avid reader and writer
  • Adore spending time with my children and family

Certification

  • Standard First Aid Blended Certification - 03/2023
  • JHSC Representative - 2022-current
  • Food Safety Certification - 12/2020
  • Yoga Renew - 200 YTT - 2024
  • My Vinyasa Practice - 300 YTT & Yoga Therapy Certification - currently enrolled
  • The Embody Lab - Integrative Somatic Trauma Therapy Certificate - currently enrolled

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
11.2019 - Current

Produce Clerk/Fresh Cut Clerk

Sobeys Inc.
04.2019 - 11.2019

Community Support Worker

Canadian Mental Health Association
12.2008 - 10.2010

Oilfield Dispatcher

TWH Oilfield Services
04.2008 - 09.2008

Lifeguard

Taber Aquafit Centre
08.2004 - 04.2008

Some College (No Degree) - Biology 30

Norquest College

High School Diploma -

Kate Andrews Highschool

Some College (No Degree) - Bachelor of Music

University of Lethbridge

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Alexandra Penner