Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Olivar

Edmonton,AB

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Retail Salespersons

Footlocker
04.2014 - Current
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained effective team member communication.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Completed daily orders with expert picking and packing of shipments.
  • Accepted and processed product returns.

Medical Office Assistant

Cranston Family and Walk in Clinic
12.2021 - 05.2023
  • Use health software and other computer applications to book appointments or prepare reports, invoices, financial statements, letters, case histories and medical records
  • Operate complex office equipment such as voicemail systems, photocopiers, fax machines, and document scanners
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Keep examination areas clean, orderly and stocked with supplies
  • Take vital signs and help with examinations
  • Perform minor medical duties, such as preparing the consultation room.

Sobeys Pharmacy
07.2022 - 04.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.

Food and Beverage Servers

Millrise Retirement Home
09.2014 - 05.2015
  • Responds to special requests from other departments and residents as appropriate
  • Prepares meals and nutritional snacks for resident consumption
  • Obtains supplies from storeroom, cooler, or freezer as needed for meal preparation
  • Organizes the preparation of food for each meal.

Education

Diploma, Pharmacy Assistant -

Robertson College
05.2022

Diploma, Travel & Tourism -

Southern Alberta Institute of Technology
06.2019

Diploma, High School -

Bishop O' Byrne High School
06.2015

Skills

  • Reference Selling
  • Customer Care
  • Microsoft Applications Proficiency
  • Multitasking and Organization
  • Phone and Email Etiquette
  • Team collaboration

Timeline

Sobeys Pharmacy
07.2022 - 04.2023

Medical Office Assistant

Cranston Family and Walk in Clinic
12.2021 - 05.2023

Food and Beverage Servers

Millrise Retirement Home
09.2014 - 05.2015

Retail Salespersons

Footlocker
04.2014 - Current

Diploma, Pharmacy Assistant -

Robertson College

Diploma, Travel & Tourism -

Southern Alberta Institute of Technology

Diploma, High School -

Bishop O' Byrne High School

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Alexandra Olivar