Overview
Work History
Education
Skills
Awards
Leadership and Volunteer experience
Languages
References
Timeline
Generic

Alexandra Ogivlie

Port Moody,British Columbia

Overview

5
5
years of professional experience

Work History

Operations Supervisor

Originals Mexicano
Port Moody, British Columbia
08.2022 - Current
  • Utilize strong interpersonal skills to understand customer concerns and resolve issues efficiently and empathetically.
  • Apply strong organizational skills to manage multiple tables, coordinate with kitchen staff, and ensure timely service in a fast-paced restaurant environment.
  • Supervise daily operations to ensure efficient workflow and productivity.
  • Identify areas of improvement and develop strategies to increase efficiency.
  • Monitor staff performance, and provide feedback for improvement.

Server

Céramic Café Montréal
Montreal, QC
06.2024 - 08.2024
  • Took customer orders accurately and efficiently in both English and French
  • Maintained cleanliness of dining area throughout shifts.
  • Handled cash transactions and processed payments securely.

Server Assistant

Osteria Povera
Port Moody, British Columbia
02.2023 - 02.2024
  • Was responsible for the flow and functionality of the restaurant.
  • Managed customer requests and inquiries.
  • Greeted customers, visitors, and answered calls.

Cashier

Safeway
Coquitlam, BC
01.2021 - 03.2022
  • Handled customer complaints with professionalism and patience.
  • Managed customer requests and inquiries.
  • Answered the phone, dealt with customer inquiries, and redirected calls.

Education

Sociology and Criminology Joint Major

Simon Fraser University

Explore Program

Université De Québec À Montréal
06.2024

Dr Charles Best Secondary School
06.2022

Skills

  • Empathy and trauma informed mindset
  • Teamwork
  • Verbal and written communication
  • Organization
  • Analytical and critical thinking
  • Problem solving
  • Communication

Awards

Dean’s List (minimum 3.5 GPA with a minimum of 30 credits completed) for fall 2023, spring 2023 and fall 2024 at Simon Fraser University

Leadership and Volunteer experience

Skill Development Program (Sept 2021- June 2021)

  • Worked closely with and supported students with low-incidence special needs, providing mentorship and care to teens from vulnerable populations within my high school community

Grade 12 Athletic Leadership (Jan 2022-June 2022) 

  • Organized inventory, did scorekeeping and learned how to support students in their athletic learning

Queen of All Saints Elementary Schools’ French Café (Feb 2024-Present)

  • Provided empathetic care and supervision to children, creating a safe and supportive environment while assisting with meals and activities

Glenayre Community Association (April 2022-Present)

  • Garbage pickup, assisting residents (ex. Shoveling driveways), helping at organized events

Languages

French
Professional

References

References available upon request.

Timeline

Server

Céramic Café Montréal
06.2024 - 08.2024

Server Assistant

Osteria Povera
02.2023 - 02.2024

Operations Supervisor

Originals Mexicano
08.2022 - Current

Cashier

Safeway
01.2021 - 03.2022

Sociology and Criminology Joint Major

Simon Fraser University

Explore Program

Université De Québec À Montréal

Dr Charles Best Secondary School

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Alexandra Ogivlie