Summary
Overview
Work History
Education
Skills
Professional Positions
Accomplishments
Publications
Presentations
volunteer experience
Timeline
Generic

Alexandra Oduro

Mississauga,ON

Summary

Motivated student with a diverse record of success in leading and developing sales teams. Experienced in driving sales growth, developing and executing strategies, and managing daily operations. Proven ability to motivate teams to reach ambitious goals and increase customer satisfaction. Demonstrated organizational and problem-solving skills and a passion for providing excellent customer service.

Overview

7
7
years of professional experience

Work History

Key Holder

Journeys Canada
06.2022 - Current
  • Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies
  • Assisted customers with product selection, price checks, returns and exchanges, and special orders
  • Executed opening, closing and register functions to meet business requirements
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.

Front Desk Associate

The Underground Dance Company
10.2021 - 10.2022
  • Answered phone professionally and courteously and used proper phone greeting techniques
  • Maintained cleanliness of the front desk area and lobby for a welcoming atmosphere
  • Utilized problem-solving skills to resolve customer complaints in an efficient manner
  • Verified identification upon check-in for security purposes according to company policy
  • Performed administrative duties such as data entry, document scanning, photocopying
  • Distributed keys, towels and other materials to guests

Cast Member

Cineplex Cinemas
11.2018 - 07.2022
  • Assisted in training new associates on proper procedures for stocking shelves, operating registers, and providing customer service excellence
  • Demonstrated ability to multitask during high volume sales periods
  • Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment
  • Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor
  • Handled cashier duties, maintaining accuracy of monies received or exchanged
  • Planned and coordinated birthday parties for up to 100 guests, ensuring a successful event

Counsellor

Girls Fellowship Program
08.2017 - 12.2019
  • Provided advice to younger girls on topics of womanhood, identity, relationships etc
  • Conducted many activities, such as a fashion shows, bake sales, car washes, movie nights etc for young girls in the city
  • Provided ongoing support throughout duration of mentor-mentee relationship including addressing any conflicts that may arise

Ambassador, Guest Services

Dr. Simone Warehouse
10.2017 - 10.2018
  • Participated in community outreach activities to promote the company
  • Maintained accurate records of all donations received and distributed to ensure accountability
  • Monitored stock levels consistently and restocked shelves as needed according to established guidelines, illustrating organization acumen
  • Assisted with packing items for shipping according to company standards, showcasing ability to follow instructions closely
  • Worked with a team to complete tasks quickly and safely, displaying excellent communication and teamwork abilities

Assistant Teacher

St. Thomas More Elementary School
01.2017 - 06.2017
  • Assisted teachers with lesson plans and classroom activities, while encouraging student participation
  • Developed and maintained consistent, positive relationships with children
  • Cleaned classrooms and organized instruction materials in appropriate locations
  • Helped to prepare and distribute materials for activities
  • Explained and enforced classroom rules to create safe and disciplined learning environment
  • Collaborated with teacher in adapting curriculum to meet individual student goals

Education

Bachelor of Applied Science in Psychology - Psychology

University of Guelph-Humber
06.2024

High School Diploma -

John Cabot Catholic Secondary School
Mississauga, ON
06.2020

Skills

  • Organization
  • Adaptability/Flexibility
  • Self-motivation/Determination
  • Leadership/Management skills
  • Interpersonal skills
  • Resilience
  • Creativity/Innovation
  • Customer Service Management
  • Team Training and Development

Professional Positions

St.Thomas More Elementary School - Teacher Assistant

01/2017 - 06/2017

  • Assisted teacher with lesson plans and classroom activities
  • Cleaned classrooms and organized instruction materials
  • Explained and enforced classroom rules to create safe and discipline learning environment
  • Collaborated with teachers in adapting curriculum to meet individual student goals

Accomplishments

    Ontario Scholar Award - 06/2020

    Renewable Entrance Scholarship - 09/2020 - current

Publications

Forthcoming

Presentations

Forthcoming

volunteer experience

Girls Fellowship Program - Counsellor 

08/2017 - 10/2018

  • Provided advice to younger girls on topics of womanhood, identity, relationships etc
  • Conducted many activities, such as a fashion shows, bake sales, car washes, movie nights etc for young girls in the city
  • Provided ongoing support throughout duration of mentor-mentee relationship including addressing any conflicts that may arise


Dr. Simone Warehouse - Ambassador

10/2017 - 10/2018 

  • Participated in community outreach activities to promote the company
  • Maintained accurate records of all donations received and distributed to ensure accountability
  • Monitored stock levels consistently and restocked shelves as needed according to established guidelines
  • Assisted packing items for shipping

Timeline

Key Holder

Journeys Canada
06.2022 - Current

Front Desk Associate

The Underground Dance Company
10.2021 - 10.2022

Cast Member

Cineplex Cinemas
11.2018 - 07.2022

Ambassador, Guest Services

Dr. Simone Warehouse
10.2017 - 10.2018

Counsellor

Girls Fellowship Program
08.2017 - 12.2019

Assistant Teacher

St. Thomas More Elementary School
01.2017 - 06.2017

Bachelor of Applied Science in Psychology - Psychology

University of Guelph-Humber

High School Diploma -

John Cabot Catholic Secondary School

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Alexandra Oduro