Alexandra Mogk
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Enrichment Associate
JW Marriott Rosseau Muskoka
09.2022 - 08.2023
- Planned, organized, facilitated and promoted diverse recreational programs to encourage entertainment, relaxation, socialization and fulfillment
- Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.
- Developed events and programs in consideration of needs, abilities and interests of participants
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Juice Bar Barista
The Juice Bar
04.2022 - 09.2022
- Addressed customer concerns promptly, working towards effective resolutions that maintained positive brand reputation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Provided personalized recommendations based on individual taste preferences, leading to higher customer satisfaction rates.
- Handled cash transactions accurately, maintaining responsibility for daily register reconciliations and reporting discrepancies as necessary.
Salad Prep
GT's
04.2020 - 08.2020
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Upheld company policies regarding uniform appearance, punctuality, attendance, exhibiting professionalism at all times.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Streamlined food assembly processes through careful organization of ingredients and equipment.
Education
Bachelor of Arts - Architecture / Environmental Design
OCAD University
Toronto, ON04.2027
Skills
- Exceeding Customer Expectations
- Excellent Written and Verbal Communication
- Data Entry
- Attention to Detail
- Merchandise Recommendations
- Brand Promotion
- Engaging with Diverse Customers
Languages
French
Professional Working
Timeline
Enrichment Associate
JW Marriott Rosseau Muskoka
09.2022 - 08.2023
Juice Bar Barista
The Juice Bar
04.2022 - 09.2022
Salad Prep
GT's
04.2020 - 08.2020
Bachelor of Arts - Architecture / Environmental Design
OCAD University
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