Alexandra Manriquez Rojas
Delta,BC
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
Work History
Office Manager
TM EQUIPAMIENTO Y SERVICIOS GENERALES
2016.01 - 2022.01
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Account Executive
OMEGA SUPPLY
2013.01 - 2015.12
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Managed sales cycle to maintain solid customer base.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Manager
JIDOSHA NISSAN MEXICO
2005.07 - 2008.05
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
Education
DEGREE IN PSYCHOLOGY - Human Resource And Organization Psychology
UNIVERSIDAD AUTONOMA DE CHIHUAHUA (UACH)
CHIHUAHUA, MEXICO07.2004
Skills
- Customer Relations
- Mail Handling
- Written Communication
- Banking Operations
- Microsoft Office
- Organizational Skills
- Email Correspondence
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Office Manager
TM EQUIPAMIENTO Y SERVICIOS GENERALES
2016.01 - 2022.01
Account Executive
OMEGA SUPPLY
2013.01 - 2015.12
Sales Manager
JIDOSHA NISSAN MEXICO
2005.07 - 2008.05
DEGREE IN PSYCHOLOGY - Human Resource And Organization Psychology
UNIVERSIDAD AUTONOMA DE CHIHUAHUA (UACH)
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