Alexandra Mann
St. Albert,AB
Summary
Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
2
2
years of professional experience
Work History
Bartender
Hayloft Steak and Fish / Woodshed Burgers Cameron Heights
04.2025 - Current
- Prepared and served a wide range of beverages quickly and accurately in a fast-paced environment.
- Delivered friendly and attentive service to ensure a positive guest experience.
- Maintained cleanliness and organization of the bar area in compliance with health and safety standards.
- Collaborated with team members to ensure smooth service during busy hours.
- Developed weekly feature cocktails.
- Caters and bartends different off-site events including birthday parties and weddings.
Server/Bartender
The Grill at The Links at Spruce Grove
07.2023 - Current
- Greeted, seated, and served customers both from the public and member golfers.
- Demonstrated strong interpersonal skills, engaging with guests in a friendly and professional manner, and resolving any issues promptly and effectively.
- Assisted with event setup and execution for golf tournaments and private functions, contributing to smooth and successful event operations.
- Utilised knowledge of golf course etiquette and facilities to provide guests with relevant information and enhance their overall experience.
- Seasonal
Server and Bartender
Earls Kitchen and Bar
02.2024 - 05.2025
- Addressed and resolved customer complaints and concerns in a professional manner with empathy, ensuring satisfaction of guests and strong relationships.
- Memorized and expertly crafted over 20 speciality cocktails, along with standard off-menu drinks, while efficiently handling high-volume service during peak hours in a fast-paced bar environment.
- Provided excellent customer service: greeted guests in a timely manner; took orders accurately; ensured positive guest experience in a high-volume environment.
- Ran multiple tables during peak periods: strong multitasking skills, maintained attention to detail in the areas of order accuracy and timeliness.
- Adaptable to individual guest requirements and preferences and special requests to ensure full satisfaction.
- Ensured work areas were clean and tidy at all times, dining tables, and service stations in observance with health, safety, and hygiene standards to promote a clean environment for guests to eat in.
Education
Bachelor of Arts - Environmental Studies (Concentration in Politics, Society, and the Global Environment)
University of Alberta
10.2025
Bachelor of Arts - Faculty Program Environment - Economics and Earth’s Environment Domain, Second Major - Gender, Sexuality, Feminist, Social Justice Studies
McGill University
04.2022
High School Diploma - with Honours
Spruce Grove Composite High School
Spruce Grove06.2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
Awards and Distinctions
Honours with distinction (Gr.10/11/12)., Schulich Leader Nominee., Recipient of the Spruce Grove Chamber of Commerce Citizenship Award (2019)., Diploma exam award (100% on Sci 30)., Principal’s Student-Athlete Honour Roll (Soccer/Bachelor of Arts).
Languages
English
Native or Bilingual
Extracurriculars
Varsity Soccer
- Played for McGill University Women’s Soccer team.
- Played at the semi-professional level in the Quebec Women’s League.
- Expanded leadership qualities through being captain of club and provincial teams.
Timeline
Bartender
Hayloft Steak and Fish / Woodshed Burgers Cameron Heights
04.2025 - Current
Server and Bartender
Earls Kitchen and Bar
02.2024 - 05.2025
Server/Bartender
The Grill at The Links at Spruce Grove
07.2023 - Current
Bachelor of Arts - Faculty Program Environment - Economics and Earth’s Environment Domain, Second Major - Gender, Sexuality, Feminist, Social Justice Studies
McGill University
High School Diploma - with Honours
Spruce Grove Composite High School
Bachelor of Arts - Environmental Studies (Concentration in Politics, Society, and the Global Environment)
University of Alberta