Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexandra Lopez

Visalia

Summary

Dedicated and organized operations manager with experience using proven planning and support initiatives to cut costs, streamline operations, and increase productivity. Decisive and resourceful team builder, versed in sales, management, and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Overview

10
10
years of professional experience

Work History

Operations Manager

Burlington
Visalia, CA
09.2025 - Current
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.

Sales Floor Supervisor

Burlington
Visalia, CA
05.2021 - 09.2025
  • Supervised daily sales floor operations, ensuring optimal customer service and staff performance.
  • Trained new employees on product knowledge and store policies to enhance team efficiency.
  • Monitored inventory levels and coordinated restocking efforts to maintain product availability.
  • Implemented visual merchandising strategies to improve store aesthetics and boost sales engagement.
  • Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.

Warehouse Worker

Best Buy
Dinuba, CA
11.2016 - 08.2017
  • Assisted in training new staff on safety protocols and operational procedures.
  • Maintained cleanliness and organization of work area to promote safety standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

High School Diploma -

Lovell High School
Cutler, CA
06-2015

Skills

  • Process improvement
  • Inventory management
  • Customer service
  • Staff recruitment
  • Performance measurement
  • Team leadership
  • Staff training
  • Operational efficiency

Languages

English
Professional

Timeline

Operations Manager

Burlington
09.2025 - Current

Sales Floor Supervisor

Burlington
05.2021 - 09.2025

Warehouse Worker

Best Buy
11.2016 - 08.2017

High School Diploma -

Lovell High School
Alexandra Lopez