ALEXANDRA LIANZO
Los Angeles,CA
Summary
Forward thinking candidate and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Pride myself on expanding ones knowledge and reaching out to infinite possibilities while possessing an ambitious work ethic and a desire for generating new expectations. Passionate about developing creativity not only for ones own brand but also brands collaborated with.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Manager
North Oak Property Management
07.2023 - 01.2024
- Increased project completion rates with meticulous planning, organization, and execution of tasks
- Performed quality control inspections on phases of field operations
- Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
- Collaborated with multiple departments to meet operational deadlines
- Performed Inspections upon move-in and move-out
- Inspection for water leaks, smoke detectors, city and section 8
Director of Public Outreach/Relations
Southwest Industrial Electric
10.2021 - 09.2022
- Managed 50+ incoming calls and emails per day from customers
- Collaborated with program teams, community organizations, peers and volunteers in execution of events, activities, podcasts, awards, expos, etc
- Raised brand awareness through consistent marketing efforts and product campaign launches
- Developed innovative marketing and PR strategies
- Coordinated and developed project management, positive employee relations, incentives and recognition programs to promote teamwork
Executive Assistant
La Colina Garden Apartments
12.2019 - 07.2021
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Office Representative/PBX Operator
Hilton Beachfront Resort
02.2018 - 11.2019
- Greeted guests upon arrival, process reservations for arrivals/departures
- Processed payments for timely, accurate fulfillment
- Maximise sales opportunities by cross-selling profitable items that generate over $10,000 in revenue/incentives
- Operated switchboard and routed incoming calls to internal personnel and best-qualified department
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
Education
High School Diploma -
Santa Barbara City College
Santa Barbara, CA06.2015
Some College (No Degree) -
Santa Barbara City College
Santa Barbara, CASkills
- Executive Assistant and Managing Multiple Priorities
- Project, Email, Social Media and Content Development
- Research, Scheduling and Travel Arrangements
- Administration, Reporting, and Service Contracts
- Strategic Partnership and Systems Implementations
- Sales Training and Meeting Sales Goals
- Maintain Budgets, Cost Management/Containment
- Recruiting, Interviewing, Staff Management and Training
- Customer Service and Conflict Resolution
- Microsoft Excel, Microsoft Office, PowerPoint
- Hostess, Serving, Catering, Special Events and Buffet Management
Certification
Business Communications Regional Occupational Program, Certificate of Skills in Computer Business
Timeline
Field Manager
North Oak Property Management
07.2023 - 01.2024
Director of Public Outreach/Relations
Southwest Industrial Electric
10.2021 - 09.2022
Executive Assistant
La Colina Garden Apartments
12.2019 - 07.2021
Office Representative/PBX Operator
Hilton Beachfront Resort
02.2018 - 11.2019
High School Diploma -
Santa Barbara City College
Some College (No Degree) -
Santa Barbara City College
Business Communications Regional Occupational Program, Certificate of Skills in Computer Business
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