ALEXANDRA J. TIGSE
Brampton
Summary
With over 10 years of experience, consistently providing exceptional customer service to meet individual shopping needs. Expertise in setting up and arranging retail displays to effectively showcase new store merchandise. Strong negotiation and problem-solving skills with attention to detail. Known for professional presentation and enthusiasm in meeting goals and exceeding customer expectations. Works well under pressure to consistently achieve targeted results within deadlines. Strong team member and independent worker, conscientious, honest, and reliable. Proven leadership skills, coupled with strong organizational and time management abilities, to assist co-workers in developing and maintaining positive customer relations. Proficient in various computer skills, including Microsoft Office, email, and internet applications.
Overview
19
19
years of professional experience
Work History
Early Childhood Educator Assistant
Brightpath Early Learning and Child Care
11.2021 - 06.2023
- Facilitated early language growth with interactive storytelling.
- Established strong relationships with families through open communication channels and participation in school events.
- Applied play-based strategies to provide diverse approaches to learning.
- Participated in ongoing professional development opportunities to stay current on best practices within early childhood education.
- Assisted lead teacher in developing and implementing comprehensive lesson plans, resulting in improved overall classroom performance.
- Supervised children during in-classroom activities and on playground.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teacher prepare instructional material and displays.
- Took part in professional development workshops to boost skills.
Assistant Manager-Visual Merchandising
Suzy Shier
01.2015 - 01.2016
- Worked with planograms to update on walls and displays to meet HO visual standards
- Created visual displays for windows to highlight special occasions and promotions
- Reorganized walls and shelves as they sell down and added in new merchandise as it arrived
- Rearranged and set up floor plans as directed by head office
- Key holder and oversaw promotion and sale set ups to maximum sale results
- Met sale goals set for the day and worked on up-sales with customers
Sales and Customer Service
Guess Canada
01.2006 - 01.2015
- Greeted customers, consistently checked to ensure store was number one store priority
- Provided assistance to sales associates, recommended additional merchandise to clients
- Achieved store goals set by the corporate office
- Reviewed and corrected selling floor sales as needed on a continuous basis
- Assisted in visual display and merchandising according to company standards
Cashier and Stock Associate
Stitches Y.M.
01.2004 - 01.2006
- Quickly and accurately scanned and packaged merchandise, collected merchandise payments
- Ensured returns and exchanges were handled in a manner consistent with the company policy
- Organized and maintained department's stockroom and inventory control
Education
Graduate Certificate - Early Childhood Care And Education
Medix Collage
Brampton, ON09.2023
Customer Service Excellence -
Sheridan College
01.2011
OSSD -
Emery A.L.C Secondary School
01.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Calm under pressure
- Time management
- Problem resolution
- Organization and time management
Languages
Latin
Native or Bilingual
Timeline
Early Childhood Educator Assistant
Brightpath Early Learning and Child Care
11.2021 - 06.2023
Assistant Manager-Visual Merchandising
Suzy Shier
01.2015 - 01.2016
Sales and Customer Service
Guess Canada
01.2006 - 01.2015
Cashier and Stock Associate
Stitches Y.M.
01.2004 - 01.2006
Customer Service Excellence -
Sheridan College
OSSD -
Emery A.L.C Secondary School
Graduate Certificate - Early Childhood Care And Education
Medix Collage
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