Summary
Overview
Work History
Education
Skills
Languages
Certificationsandawards
Community Service
References
Highlightsofskills
Certification
Timeline
SalesAssociate

ALEXANDRA INGRIBELLI-BARTHORPE

Hamilton,ON

Summary

Dynamic and customer-focused professional with a proven track record in fast-paced environments, from Home Depot to Spiritleaf. Excels in roles requiring excellent communication skills and an upbeat personality, significantly enhancing customer satisfaction. Demonstrates superior customer service and multitasking abilities, adept at problem-solving and working unsupervised.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Home-Depot
01.2019 - Current
  • Provides customer service by directing customers to the product & answer questions
  • Clean, organized the department & stocking the shelves
  • Understands the computer system (good movements, safety etc.)
  • Assist in promotions & in purchase decisions

Cannabis Concierge

Spiritleaf
11.2021 - 01.2022
  • Greeter, screener, Budtender Cannabis Concierge, cashier
  • Serve customers in an upbeat, efficient & naturally friendly manner
  • Provide exceptional sales, product knowledge, cash wrap, restock & overall shop keeping
  • Enhance service with my understanding & appreciation of marijuana products & culture

Team Member

Tim Hortons
01.2019 - 12.2019
  • Receive fresh products from freezer & baked the products in timely manner
  • Clean dishes, load dishwasher
  • Sweep & mop the floors; change the garbage and recycling containers
  • Clean Family, Men and Women's washrooms (toilets, counters, sinks, floors & mirrors)
  • Serve fresh coffee & fresh products to customers in a friendly and respectful manner

Assistant Supervisor (Cleaner)

Nations Fresh Foods
01.2017 - 12.2019
  • Clean both Men and Women's washrooms (toilets, counters, sinks, floors & mirrors)
  • Wipe down the Food-Court tables and wash trays
  • Sweep throughout the whole store
  • Change garbages (warehouse,bathrooms,produce,main,Food-Court Customer Service & others)
  • Bring shopping carts inside the store and collect baskets in front of cashiers

Temporary Labour

Kelly Services
01.2017 - 12.2017
  • Washing trays through machines then banging the object to dry
  • Dumping variety of candy from the trays into machines as well putting empty trays on skids
  • Filling out paperwork for forklift operators & organized skids

Associate

Dollarama
01.2016 - 12.2016
  • Greeted customers in orderly fashion while determining their specific needs
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Completed all cleaning, stocking and organizing tasks in assigned sales area

Cleaner

Tim Horton's Stadium
01.2016 - 12.2016
  • Clean between the stands, the concourse levels and washrooms
  • Empty the garbage and recycle beverages

Hostess

Mandarin
01.2016 - 12.2016
  • Greeted and welcomed customers in a professional and friendly manner
  • Directed and seated customers and ensured they were pleased with seating
  • Encouraged customers to revisit restaurant and handed out mints as they were leaving

Packager & General Labourer

Karma Candy
01.2015 - 12.2016
  • Received and packaged freshly made assembly line product and organized skids for shipping
  • Efficiently operated machines and ovens, adhering to safe work environment rules
  • Followed food safety practices to maintain highly quality products

Baker / Cook

Funnel Cake Booth
01.2015 - 12.2015
  • Baked and prepared funnel cakes according to customers' orders
  • Knowledge of menu items, including various toppings and flavoured ice cream options

Associate

Mr. Cinnamons & Gloria's Diabetic Baking
01.2013 - 12.2014
  • Took customer orders in a timely fashion and ensured their satisfaction with baked goods
  • Assisted customers in locating desired items and handed out samples
  • Followed recipes and guidelines when baking homemade products to be sold

Education

OSSD -

Sir Winston Churchill Secondary School
Hamilton, ON
01.2015

Skills

  • Excellent communication skills
  • Upbeat personality
  • Honesty
  • Friendly
  • Superior customer service
  • Strong motivation
  • Cooperative teamwork
  • Ability to work unsupervised
  • Professional approach
  • Commitment to service-oriented work
  • Resourcefulness
  • Problem-solving
  • Creativity
  • Ability to handle a busy environment
  • Multitasking

Languages

English

Certificationsandawards

  • CannSell Ontario, 08/01/21
  • Criminal Record Check, 10/01/21
  • Home Depot Associate of the Month, 12/01/20
  • First Aid CPR Level C 11/09/24

Community Service

  • Volunteer, Abington Court, Hamilton, ON, 01/01/15
  • Fair Volunteer, Keswick High School: Post-Secondary Fair, Keswick, ON, 01/01/15
  • Volunteer, Lakeside Retirement Home, Barrie, ON, 01/01/04 - 01/01/06

References

Available upon request

Highlightsofskills

  • Excellent communication skills, both written and verbal, upbeat personality
  • Honest, friendly and provides superior service to customers
  • Strongly motivated to work cooperatively with others and unsupervised
  • Professional approach and commitment to service-oriented work
  • Resourceful, committed and can be counted on to get the job done
  • Creative in generating new ideas and solving problems
  • Work well in a busy environment, handling a wide variety of tasks

Certification

CannSell Ontario Aug 2021

Criminal Record Check Oct 2021

Home Depot Associate of the Month Dec 2020

First Aid CPR Level C - Nov 2024

Timeline

Cannabis Concierge

Spiritleaf
11.2021 - 01.2022

Sales Associate

Home-Depot
01.2019 - Current

Team Member

Tim Hortons
01.2019 - 12.2019

Assistant Supervisor (Cleaner)

Nations Fresh Foods
01.2017 - 12.2019

Temporary Labour

Kelly Services
01.2017 - 12.2017

Associate

Dollarama
01.2016 - 12.2016

Cleaner

Tim Horton's Stadium
01.2016 - 12.2016

Hostess

Mandarin
01.2016 - 12.2016

Packager & General Labourer

Karma Candy
01.2015 - 12.2016

Baker / Cook

Funnel Cake Booth
01.2015 - 12.2015

Associate

Mr. Cinnamons & Gloria's Diabetic Baking
01.2013 - 12.2014

OSSD -

Sir Winston Churchill Secondary School
ALEXANDRA INGRIBELLI-BARTHORPE