ALEXANDRA HRYHORCHUK
Chapleau,Canada
Summary
- Experienced program coordination professional prepared for this role. Strong focus on team collaboration and achieving results. Highly adaptable with skills in project management, stakeholder communication, and resource allocation. Valued for reliability and ability to meet changing needs.
- Diligent with proven track record in managing and coordinating programs effectively. Successfully led multiple projects from inception to completion, ensuring alignment with organizational goals. Demonstrated expertise in team collaboration and problem-solving to drive results.
- Experienced with coordinating program initiatives and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Aging At Home Program Coordinator
Métis Nation of Ontario
02.2018 - Current
- Provide case management, client assessment and intervention support
- Assist client with goal setting, advocacy and navigating community resources
- Deliver culturally appropriate mental health and wellness support to aging individuals
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
Client Services Coordinator (CSC)
Bayshore Home Health
10.2017 - 01.2018
- Coordinated in-home care services for clients with complex medical and mental health needs
- Ensured client confidentiality and provided compassionate support
- Managed scheduling and liaised with healthcare professionals to meet client needs
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Implemented regular follow-ups with clients to ensure their ongoing satisfaction and to address any concerns before they developed into larger issues, proactively managing potential risks.
- Handled escalated cases professionally while maintaining composure under pressure situations, demonstrating excellent problem-solving abilities under stressors common in the Client Services Coordinator role.
Supervised Access Worker
Child and Family Centre
06.2017 - 12.2017
- Provided supervision and support for visits between children and non-custodial parents
- Maintained detailed reports on visits while ensuring a safe and neutral environment
- Assisted families in navigating conflict resolution and child development concerns
- Provided constructive feedback to parents regarding their interactions with children, fostering positive change in familial relationships.
- Participated in regular team meetings to discuss cases, share insights, and strategize for continued success in client outcomes.
- Ensured child safety by closely monitoring interactions between parents and children, intervening when necessary.
- Enhanced client relationships by providing empathetic and non-judgmental support during supervised access visits.
Shelter Support Work Staff (SSW)
YWCA Genevra House
07.2017 - 09.2017
- Assisted women and children experiencing domestic violence and housing instability
- Provided crisis intervention and emotional support to shelter residents
- Connected clients with community resources and health services
Social Services Worker Student Placement
Villa St Gabriel LTC Facility
01.2017 - 05.2017
- Worked with long-term care residents experiencing dementia and cognitive decline
- Assisted in developing individualized care plans and social engagement activities
- Supported families in understanding dementia progression and caregiving strategies
Education
Social Services Worker Diploma - Social Services
Collège Boréal
Sudbury, ON06-2017
Highschool Diploma -
École Secondaire Orée Des Bois
Dubreuilville, ON06-2015
Skills
- Bilingual – Fluent in French and English
- Strong crisis intervention skills
- Case management and assessment
- Mental health & behavioral support
- Communication & teamwork
- Conflict resolution & de-escalation
- Proficient in technology – Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher)
- Program management
- Patience and tolerance
- Strong teamwork
- Elderly care assistance
Certification
- CPR & First Aid
- Mental Health First Aid (MHFA)
- Gentle Persuasive Approach (GPA)
- Various Mental Health workshop certifications provided through current employer
- Ontario Full G Driver’s license
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Aging At Home Program Coordinator
Métis Nation of Ontario
02.2018 - Current
Client Services Coordinator (CSC)
Bayshore Home Health
10.2017 - 01.2018
Shelter Support Work Staff (SSW)
YWCA Genevra House
07.2017 - 09.2017
Supervised Access Worker
Child and Family Centre
06.2017 - 12.2017
Social Services Worker Student Placement
Villa St Gabriel LTC Facility
01.2017 - 05.2017
Social Services Worker Diploma - Social Services
Collège Boréal
Highschool Diploma -
École Secondaire Orée Des Bois
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