Alexandra Horvath
Toronto,ON
Overview
10
10
years of professional experience
Work History
Visual Manager
H&M Hennes & Mauritz
01.2018 - 01.2024
- Increased visual impact and sales [Number]% through optimal arrangement of mannequins, fixtures, walls and tables.
- Developed innovative visual merchandising strategies that drove foot traffic and boosted overall store performance.
- Enhanced customer experience by creating visually appealing and organized store layouts.
- Managed analytical reports to identify and track sales activities and customer trends.
- Improved store aesthetics by overseeing updates such as paint color selections, lighting installation, or fixture changes.
- Trained new employees on visual merchandising techniques, encouraging professional growth and development.
- Reduced stock loss by implementing effective security measures within displays, ensuring high-value items were prominently yet securely showcased.
Sales Associate
Victoria Secret
01.2014 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to achieve monthly sales targets.
Education
High School Diploma -
Marc Garneau C.I
06-2010
Skills
- Window display design
- Space planning
- Display organization
- Visual team management
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
Languages
English
Native or Bilingual
Timeline
Visual Manager
H&M Hennes & Mauritz
01.2018 - 01.2024
Sales Associate
Victoria Secret
01.2014 - 01.2017
High School Diploma -
Marc Garneau C.I