Alexandra Grubanov
Calgary
Summary
Proven in enhancing brand recognition and customer engagement, I leveraged exceptional communication and customer service skills at Posh Promotions to significantly boost positive referrals. Adept at both team collaboration and independent achievement, my adaptable personality and goal-oriented mindset drive success in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Posh Promotions
06.2022 - 05.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Bartender/Server
Home And Away
04.2021 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
The Back Alley
04.2019 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Ernest Manning High School
Calgary, AB06-2013
Skills
- Customer service
- Effective communicator
- Exceptional communication
- Customer engagement
- Adaptable personality
- Goal-oriented mindset
- Multilingual communication
Accomplishments
Valid Pro Serve
First Aid Training
Timeline
Brand Ambassador
Posh Promotions
06.2022 - 05.2024
Bartender/Server
Home And Away
04.2021 - 05.2024
Bartender/Server
The Back Alley
04.2019 - 10.2022
High School Diploma -
Ernest Manning High School
Similar Profiles
Shayann StellaShayann Stella
Guest Entertainment Host at POSH PromotionsGuest Entertainment Host at POSH Promotions
Rachel ThompsonRachel Thompson
Promotional Model at Glamour Promotions, Honeybee Promotions, SAS Models, Tiger Blush PromotionsPromotional Model at Glamour Promotions, Honeybee Promotions, SAS Models, Tiger Blush Promotions
Abdullah MaroofAbdullah Maroof
OFFICE ASSISTANT at Now PoshOFFICE ASSISTANT at Now Posh