Alexandra Gonzalez

• Prepared high-quality beverages according to standardized recipes and customer preferences.
• Completed opening and closing tasks, including preparing workstations, stocking ingredients and supplies, cleaning and sanitizing equipment, and ensuring the store was ready for the next shift.
• Worked collaboratively with coworkers to provide efficient service, support team operations, and meet customer needs during busy periods.

• Assisted members with check-in, membership questions, account updates, and general club inquiries.

• Helped create new memberships and explained membership options, benefits, and club services.

• Trained and supported new team members by allowing them to shadow me, demonstrating daily responsibilities, customer service expectations, and club procedures.

• Provided exceptional customer service in fast-paced restaurant environment.
• Assisted in training new servers on menu offerings and service standards.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Managed multiple tables efficiently, prioritizing guest needs and enhancing dining experience.